URGENT - PICKUP ISSUE SINCE 4 YEARS
The hub that is nearest to us has never come for a single pickup in the 4 years since we have been selling on amazon, we have to send our own vehicle to them, when we ask them to get the orders pick they simply say you can send them yourself or they will be cancelled but the hub wont send vehicle for pickup, today we decided to not send our vehicle and they didn't send their vehicle and are not answering our calls, please this is a serious issue affecting our business get is solved quickly
This is the ATS Sangrur Hub the name of the manager is [Moderator Edit] (Very Rude Person)
When we ask him to send the vehicle for pickup he says you can send yourself or they will be cancelled
URGENT - PICKUP ISSUE SINCE 4 YEARS
The hub that is nearest to us has never come for a single pickup in the 4 years since we have been selling on amazon, we have to send our own vehicle to them, when we ask them to get the orders pick they simply say you can send them yourself or they will be cancelled but the hub wont send vehicle for pickup, today we decided to not send our vehicle and they didn't send their vehicle and are not answering our calls, please this is a serious issue affecting our business get is solved quickly
This is the ATS Sangrur Hub the name of the manager is [Moderator Edit] (Very Rude Person)
When we ask him to send the vehicle for pickup he says you can send yourself or they will be cancelled
0 replies
Adam_Amazon_
Hello @Seller_Wc0KfAERwaex8,
Thank you for bringing this urgent issue to our attention. I understand this is a significant problem that has been ongoing for 4 years with the ATS Sangrur Hub. Not receiving reliable pickup service from your nearest hub is unacceptable and can seriously impact your business operations.
As a first step, I would recommend contacting Amazon Seller Support directly to log this issue. Provide them with the full details, including the name of the rude hub manager. Request that they escalate this matter and work to resolve the chronic pickup problems you are facing. Be sure to get a case ID number so you can follow up on the status.
Please keep us posted on any progress or updates. We are here to support you and want to ensure this longstanding problem gets resolved as soon as possible. Don't hesitate to reach out if you have any other questions or concerns.
Adam
