So, Mid Summer through New years is generally a really slow season for me on Amazon since I sell gardening related Items that most people seem to buy for planting season in the spring. During my slow season I generally just check for orders and messages once a day and don't spend much time on amazon or the forums. I've looked back through the past 6 months of emails and I'm not finding the email notification telling me that they changed my handling time settings. I recall some posts about it last spring and I checked back then and reset to my 2 day default handling time and I made sure that my items that I sometimes cut or package to order are set for 2 day sku level handling time.

Now apparently there is no 2 day handling time anymore? They changed my settings to the automated handling time and when I went to change it back the only option is 1 day. I do seem to recall the discussion last spring was that you would have to go in, individually and edit each and every sku to your desired handling time. Well I had already changed certain sku level handling times to 2 days just to make sure I wouldn't be caught out. However, it appears that Automated handling time over rides sku level handling time because over the past few weeks, I've gotten orders for that sku with sku level handling times of 2 days and yet I was being expected to ship out next day. As in the order came in after my cut off time on Monday and it had to be shipped out the next day (or essentially it was having to be shipped the same day since the order actually came in Monday Night after business hours and it needed to be shipped out next morning.)

Amazon set the automated handling time to 0 day handling and I'm in the eastern time zone. So what is it with Amazon deciding that an order that comes in at 10 pm Pacific time and has an sku specific handling time of 2 days and I have to have it sent out the same day I get the order because 10 pm pacific time is the next day Eastern time.

Now suddenly I'm hearing that amazon buy shipping doesn't protect you anymore if you are not using Amazon's Automated handing time and Amazon's Automated shipping settings?????? What is up with that? So they are requiring people to meet a promise they didn't set (and sometimes is quite impossible) to get the protections of using Amazon's buy shipping?

I've already removed products from FBA because Amazon was inflating the size tier and making the FBA fees too steep to sell the small inexpensive item FBA but now they are making it difficult to sell that item FBM too.

Sigh, so can some one point me to the details of when they changed the policy to require you to meet their automated handing and shipping times?