Issue Accessing Ad Campaign Manager on Amazon Selling Page
Hello,
I’m currently unable to open the Ad Campaign Manager on the Amazon Selling Page. I also tried accessing the help section on the Ad Console Manager, but that page isn’t loading either. I’ve attempted troubleshooting steps like clearing my browser cache and switching browsers, but nothing has worked. The issue began simultaneously on both my laptop and mobile app, so it appears to be an account-level problem.
Could you please assist me in resolving this?
Thank you for your help.
Issue Accessing Ad Campaign Manager on Amazon Selling Page
Hello,
I’m currently unable to open the Ad Campaign Manager on the Amazon Selling Page. I also tried accessing the help section on the Ad Console Manager, but that page isn’t loading either. I’ve attempted troubleshooting steps like clearing my browser cache and switching browsers, but nothing has worked. The issue began simultaneously on both my laptop and mobile app, so it appears to be an account-level problem.
Could you please assist me in resolving this?
Thank you for your help.
0 replies
Seller_QefTW18RrptSw
I am also facing the same issue, for past 2 weeks i am facing this issue, i have raised multiple cases but there is no solution, please need your urgent support, unable to contact advertising team also
Adam_Amazon_
Hello @Seller_Rj5mPpiIrzteU,
Thank you for your post. Reach out to Sellers Support and raise a case. Share the case ID with me and I will escalate it to advertising team.
Regards,
Adam
