Amazon Saying Items not arrived when UPS have confirmed delivery
I have asked amazon to investigate and raise a complaint due to stock just going missing. When i request to raise a complaint or speak to them they ignore the complaint being raised and fail to find items or acknowledge there arrival. As a result what is the next step if they claim they cant find the items. I have sent invoices even items I have bough from amazon and they still havent resolve the issues.
Any advice would be great
Amazon Saying Items not arrived when UPS have confirmed delivery
I have asked amazon to investigate and raise a complaint due to stock just going missing. When i request to raise a complaint or speak to them they ignore the complaint being raised and fail to find items or acknowledge there arrival. As a result what is the next step if they claim they cant find the items. I have sent invoices even items I have bough from amazon and they still havent resolve the issues.
Any advice would be great
1 reply
Seller_k2X0L9mVRT0pW
can’t advise on problem but I’m afraid Amazon won’t accept invoices from themselves as an authorised and approved wholesaler- these purchases will be classed as retail sales not to be sold on as “New” items.
