Brand registry - Pending Status

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Seller_YmWdpP2JRCnLG

Brand registry - Pending Status

Hi,

We submitted an application for brand registry with the CASE ID 13297409881. The case is currently marked as "Answered," and the status shows "Your case cannot be reopened." Despite this, the brand is still in the "Pending Review" status, so the system doesn't allow me to reapply for this brand name again. 

As a result, I am stuck in a frustrating situation, and I have been waiting for several days. I kindly request that you have the Brand Registry team manually reject and close my case so that I can reapply for the brand. This is all I need at the moment. 

I eagerly look forward to receiving your assistance, and I would greatly appreciate it.

Best regards!

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Seller_kIukTwdhvntAp

First, this is a FORUM and not Amazon so only other sellers are normally here to see questions and cries for help. The occasional MOD does stop by to monitor things and maybe one will see this.

It’s still the BEST place to post asking for help BUT just ask for the help from other sellers and NOT from any of the Amazon departments that probably don’t even know the Forum exists. (Only a SMALL amount of sarcasm there)!

AND including the case # is EXCELLENT because any MODS will need it to help you!

You will need a MOD to step in and get Brand Registry to close the pending case.

I'm going to give my template for brand issues for you to look over while you wait for their help as well --

Is your Brand registered (or applied for) with the USPTO?

Amazon is admitting applicants under CERTAIN conditions when only filed but not granted.

This is from Sandy_Amazon on 5/16/2023

“To be eligible for Amazon Brand Registry, your brand must have an active registered trademark in each country where you wish to enroll or have a pending trademark application filed through Amazon IP Accelerator. Brand Registry is also accepting brands that have a trademark pending registration in a subset of trademark offices.”

Additionally, IF you ever get an actual TM (if you don’t now) when Amazon says something must match they mean EXACTLY!

That means Street is not ST.

Jim is not James.

ALL CAPS is not SOme CAps

Thanks to Sandy_Amazon for letting us all know that Brand Registry applications are also space sensitive.

And so on………………..

They mean every comma, period, dash, etc. must be EXACTLY THE SAME INCLUDING SPACE S.

Go over everything with a magnifying glass looking for a missing 'period' or 'comma'. Is there a different capitalization, abbreviation, spelling, or, even an extra spa ce?

What is the EXACT BRAND (as GRANTED) on the USPTO site? Is it the EXACT same as the Brand on the Amazon account AND the brand on the packaging?

What is the name of the Owner (REGISTRANT) on the USPTO site? Is it the EXACT same name as the owner of the Amazon account?

If it is NOT exactly the same you will need to show some proof that the two are the same. As I recall, I had to submit my LLC State Registration with MY name as the owner of the LLC since my Amazon account is under a different LLC name.

The OWNER of the Brand is the one that MUST enter into the Brand Registry agreement. If the owner is not the same as the Amazon seller the seller will have to be granted access by the owner.

Hey guys, can one of you step in and get a 'pending' issue fixed for the OP please?

@Danika_Amazon

@Sandy_Amazon

@Blake_Amazon

@Michelle_Amazon

@Tatiana_Amazon

@Micah_Amazon

@Topher_Amazon

@Emet_Amazon

@CR_Amazon

@Jim_Amazon

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Jim_Amazon

Hi @Seller_YmWdpP2JRCnLG

Your application is currently still being reviewed by the team. At this point, there is nothing you need to do other than wait for the team to come back with their decision!

P.S. @Seller_kIukTwdhvntAp thanks again for your expertise!

Jim

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