Woke up this morning, thought strange no orders over night, weekends is normally busy for me, to find out all my listings have been blocked, my VTR rate has dropped to 46%, I spoke to Seller Central on the phone who said I need to tell Amazon I am selling books on each individual listing, but I can't edit them, I have over 346 listings, all now useless.
How can this be a seller issue, when adding my listings that are already in the Amazon catalogue, I am not adding new products, just selling mine.
How can I fix this and get this sorted, I am not very happy with Amazon at all.
Paul
If they have been blocked due to VTR you need to look into why. Have you been uploading tracking for each order you despatch?
You will need to appeal. You don't need to appeal each listing. You can appeal telling Amazon why your VTR is low and how you are going to fix it. Normally a commitment to buy postage through Amazon Buy Shipping gets your products reinstated.
Woke up this morning, thought strange no orders over night, weekends is normally busy for me, to find out all my listings have been blocked, my VTR rate has dropped to 46%, I spoke to Seller Central on the phone who said I need to tell Amazon I am selling books on each individual listing, but I can't edit them, I have over 346 listings, all now useless.
How can this be a seller issue, when adding my listings that are already in the Amazon catalogue, I am not adding new products, just selling mine.
How can I fix this and get this sorted, I am not very happy with Amazon at all.
Paul
Woke up this morning, thought strange no orders over night, weekends is normally busy for me, to find out all my listings have been blocked, my VTR rate has dropped to 46%, I spoke to Seller Central on the phone who said I need to tell Amazon I am selling books on each individual listing, but I can't edit them, I have over 346 listings, all now useless.
How can this be a seller issue, when adding my listings that are already in the Amazon catalogue, I am not adding new products, just selling mine.
How can I fix this and get this sorted, I am not very happy with Amazon at all.
Paul
If they have been blocked due to VTR you need to look into why. Have you been uploading tracking for each order you despatch?
You will need to appeal. You don't need to appeal each listing. You can appeal telling Amazon why your VTR is low and how you are going to fix it. Normally a commitment to buy postage through Amazon Buy Shipping gets your products reinstated.
If they have been blocked due to VTR you need to look into why. Have you been uploading tracking for each order you despatch?
You will need to appeal. You don't need to appeal each listing. You can appeal telling Amazon why your VTR is low and how you are going to fix it. Normally a commitment to buy postage through Amazon Buy Shipping gets your products reinstated.
If they have been blocked due to VTR you need to look into why. Have you been uploading tracking for each order you despatch?
You will need to appeal. You don't need to appeal each listing. You can appeal telling Amazon why your VTR is low and how you are going to fix it. Normally a commitment to buy postage through Amazon Buy Shipping gets your products reinstated.