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Seller_oPLrkN3Tf6ZzF

Urgent: Orders Stuck on "Pending" - Seeking Advice!

Hello Seller Central Community,

I hope you can help with a pressing issue. My last five orders are stuck on "pending," causing delays and concern for my business.

Key points:

1. **Issue:** Recent orders stuck on "pending."

2. **Concerns:** Orders not progressing, impacting business operations.

I've tried:

- Checking Inventory.

- Verifying Payment Settings.

- Communicating with Customers.

Despite these efforts, the problem persists. Any insights or shared experiences would be invaluable. How can I resolve this?

Best,

Mabanu

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2 replies
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user profile
Seller_oPLrkN3Tf6ZzF

Urgent: Orders Stuck on "Pending" - Seeking Advice!

Hello Seller Central Community,

I hope you can help with a pressing issue. My last five orders are stuck on "pending," causing delays and concern for my business.

Key points:

1. **Issue:** Recent orders stuck on "pending."

2. **Concerns:** Orders not progressing, impacting business operations.

I've tried:

- Checking Inventory.

- Verifying Payment Settings.

- Communicating with Customers.

Despite these efforts, the problem persists. Any insights or shared experiences would be invaluable. How can I resolve this?

Best,

Mabanu

10
24 views
2 replies
Reply
2 replies
user profile
Seller_OvL8C4BJWiuS9
In reply to: Seller_oPLrkN3Tf6ZzF's post

You can't do anything about pending orders. You have to wait until they either go through or fall off (each pending order has 7 days to fix the payment issue and 3 chances, which equals 21 days).

30
user profile
Rose_Amazon
In reply to: Seller_oPLrkN3Tf6ZzF's post

Hi @Mabanu,

Thanks for the post.

For FBA orders there are a few FC-specific reasons that may cause pending orders. Also Pending Orders can take anywhere from a few minutes to 21 days, or longer on some occasions.

Best regards and have a good weekend.

Rose_Amazon

10
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user profile
Seller_oPLrkN3Tf6ZzF

Urgent: Orders Stuck on "Pending" - Seeking Advice!

Hello Seller Central Community,

I hope you can help with a pressing issue. My last five orders are stuck on "pending," causing delays and concern for my business.

Key points:

1. **Issue:** Recent orders stuck on "pending."

2. **Concerns:** Orders not progressing, impacting business operations.

I've tried:

- Checking Inventory.

- Verifying Payment Settings.

- Communicating with Customers.

Despite these efforts, the problem persists. Any insights or shared experiences would be invaluable. How can I resolve this?

Best,

Mabanu

24 views
2 replies
10
Reply
user profile
Seller_oPLrkN3Tf6ZzF

Urgent: Orders Stuck on "Pending" - Seeking Advice!

Hello Seller Central Community,

I hope you can help with a pressing issue. My last five orders are stuck on "pending," causing delays and concern for my business.

Key points:

1. **Issue:** Recent orders stuck on "pending."

2. **Concerns:** Orders not progressing, impacting business operations.

I've tried:

- Checking Inventory.

- Verifying Payment Settings.

- Communicating with Customers.

Despite these efforts, the problem persists. Any insights or shared experiences would be invaluable. How can I resolve this?

Best,

Mabanu

10
24 views
2 replies
Reply
user profile

Urgent: Orders Stuck on "Pending" - Seeking Advice!

by Seller_oPLrkN3Tf6ZzF

Hello Seller Central Community,

I hope you can help with a pressing issue. My last five orders are stuck on "pending," causing delays and concern for my business.

Key points:

1. **Issue:** Recent orders stuck on "pending."

2. **Concerns:** Orders not progressing, impacting business operations.

I've tried:

- Checking Inventory.

- Verifying Payment Settings.

- Communicating with Customers.

Despite these efforts, the problem persists. Any insights or shared experiences would be invaluable. How can I resolve this?

Best,

Mabanu

Create and Manage Listings
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Seller_OvL8C4BJWiuS9
In reply to: Seller_oPLrkN3Tf6ZzF's post

You can't do anything about pending orders. You have to wait until they either go through or fall off (each pending order has 7 days to fix the payment issue and 3 chances, which equals 21 days).

30
user profile
Rose_Amazon
In reply to: Seller_oPLrkN3Tf6ZzF's post

Hi @Mabanu,

Thanks for the post.

For FBA orders there are a few FC-specific reasons that may cause pending orders. Also Pending Orders can take anywhere from a few minutes to 21 days, or longer on some occasions.

Best regards and have a good weekend.

Rose_Amazon

10
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user profile
Seller_OvL8C4BJWiuS9
In reply to: Seller_oPLrkN3Tf6ZzF's post

You can't do anything about pending orders. You have to wait until they either go through or fall off (each pending order has 7 days to fix the payment issue and 3 chances, which equals 21 days).

30
user profile
Seller_OvL8C4BJWiuS9
In reply to: Seller_oPLrkN3Tf6ZzF's post

You can't do anything about pending orders. You have to wait until they either go through or fall off (each pending order has 7 days to fix the payment issue and 3 chances, which equals 21 days).

30
Reply
user profile
Rose_Amazon
In reply to: Seller_oPLrkN3Tf6ZzF's post

Hi @Mabanu,

Thanks for the post.

For FBA orders there are a few FC-specific reasons that may cause pending orders. Also Pending Orders can take anywhere from a few minutes to 21 days, or longer on some occasions.

Best regards and have a good weekend.

Rose_Amazon

10
user profile
Rose_Amazon
In reply to: Seller_oPLrkN3Tf6ZzF's post

Hi @Mabanu,

Thanks for the post.

For FBA orders there are a few FC-specific reasons that may cause pending orders. Also Pending Orders can take anywhere from a few minutes to 21 days, or longer on some occasions.

Best regards and have a good weekend.

Rose_Amazon

10
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