No shopping cart
There is no problem with my current store performance. The order defect rate and effective tracking rate are within the range required by Amazon. However, the store products still have no shopping cart, and it has been more than 4 days. Customer service still can't solve the problem for me. What should I do? Reference ASIN: B0DWFGZC5V
Case number: 17329030181. Please help! Thank you!
@Sandy_Amazon
@Blake_Amazon @Michelle_Amazon
@Tatiana_Amazon
@Quincy_Amazon
@Danny_Amazon
@Rose_Amazon
@Emet_Amazon
No shopping cart
There is no problem with my current store performance. The order defect rate and effective tracking rate are within the range required by Amazon. However, the store products still have no shopping cart, and it has been more than 4 days. Customer service still can't solve the problem for me. What should I do? Reference ASIN: B0DWFGZC5V
Case number: 17329030181. Please help! Thank you!
@Sandy_Amazon
@Blake_Amazon @Michelle_Amazon
@Tatiana_Amazon
@Quincy_Amazon
@Danny_Amazon
@Rose_Amazon
@Emet_Amazon
0 replies
Seller_z3XfkorVSmnEY
I'm going to guess that the buy box is being suppressed because a brand new seller with a jumble of letters for their seller name has listed one for $9. Obviously incorrect.
https://sell.amazon.com/blog/buy-box-featured-offer
Manny_Amazon
Hello @Seller_lB07PZDjKac2L,
I've done a review of the case you provided and the reason you are not being selected for the Featured Offer for this product is because your offers are not currently eligible. At this time, I have initiated an internal review of your Featured Offer Eligibility for these products. I won't be able to give details on the results but I will indicate when the review is complete.
Please note that Amazon does not guarantee Featured Offer selection for any seller and I won't be able to provide any details on how this selection is determined beyond the information provided in the Become the Featured Offer help page.
Regards,
- Manny
