Amazon Buy Shipping Labels not tracking? Anyone else notice this?
We came across a find
On the dates Nov 5-6th we have roughly 87 Amazon Buy Shipping (ABS) orders and out of those 60 ish with no tracking data.
On those same dates we shipped non ABS shipments as well, 67 USPS orders, 54 UPS orders and 21 Fedex. all in the same batch via Shipstation.
We know via video at our warehouse that all the packages got picked up same day (Nov 6th) BUT many of the Amazon Buy shipping USPS labels show no initial scan in or tracking, BUT some of the customers left reviews or bought more, some emailed us to ask why they got a message asking them to ask for a refund when they got the item, meaning some of the non tracking ABS USPS labels did get delivered. Others got a message by amazon telling them to file for a refund for non delivery (which they did in a heartbeat)
100% of the non ABS shipments show full tracking and Delivery.
We have seen with USPS when sometimes they ONLY scan that shows in is on delivery, but never no scan ins.
Question is, how would this happen or be possible? Can a package make it all the way through USPS with NO scan ins?
Happy Holidays
Amazon Buy Shipping Labels not tracking? Anyone else notice this?
We came across a find
On the dates Nov 5-6th we have roughly 87 Amazon Buy Shipping (ABS) orders and out of those 60 ish with no tracking data.
On those same dates we shipped non ABS shipments as well, 67 USPS orders, 54 UPS orders and 21 Fedex. all in the same batch via Shipstation.
We know via video at our warehouse that all the packages got picked up same day (Nov 6th) BUT many of the Amazon Buy shipping USPS labels show no initial scan in or tracking, BUT some of the customers left reviews or bought more, some emailed us to ask why they got a message asking them to ask for a refund when they got the item, meaning some of the non tracking ABS USPS labels did get delivered. Others got a message by amazon telling them to file for a refund for non delivery (which they did in a heartbeat)
100% of the non ABS shipments show full tracking and Delivery.
We have seen with USPS when sometimes they ONLY scan that shows in is on delivery, but never no scan ins.
Question is, how would this happen or be possible? Can a package make it all the way through USPS with NO scan ins?
Happy Holidays
0 replies
Dominic_Amazon
Hi @Seller_mV7awgA5KniMv,
Dominic from Amazon here, happy to try to help! This is an interesting situation. Out of the 87 using Amazon Buy Shipping were all of them delivered to the customers?
This happened in November, has this happened again since?
Best,
Dominic
