Your Amazon.com selling partner account has been permanently deactivated in accordance with section 3 of the Amazon Services Business Solutions Agreement.
Hello, Amazon send a email below:
Your Amazon.com selling partner account has been permanently deactivated in accordance with section 3 of the Amazon Services Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue in accordance with our "Funds witholding policy".
https://sellercentral.amazon.com/gp/help/external/G9RA9LYBJ3QP27M6
Why did this happen?
We have taken this measure because you have listed items that are not permitted for sale on Amazon in a manner to avoid detection. Items sold on Amazon must adhere to all applicable laws and Amazon policies. For more information, you can refer to the following resources:
-- "Restricted Products"--:
https://sellercentral.amazon.com/gp/help/200164330
-- "Product detail page rules":
https://sellercentral.amazon.com/gp/help/G200390640
How do I reactivate my account?
Listing products on Amazon in a manner to avoid detection is considered evasive behavior. Evasive behavior does not have a path to reinstatement unless you provide valid proof of your adherence to all applicable laws and Amazon policies. To reactivate your seller account, submit evidence or documentation demonstrating that your account has not violated our Restricted Products policy.
---we are the US local account, and we have passed the pesticide exam. we also have the EPA which product we sell, it means we have the right to sell chlorine tablets product. Why our account still blocked by Amazon. Anyone please help me.
Case ID: 15631872001
Your Amazon.com selling partner account has been permanently deactivated in accordance with section 3 of the Amazon Services Business Solutions Agreement.
Hello, Amazon send a email below:
Your Amazon.com selling partner account has been permanently deactivated in accordance with section 3 of the Amazon Services Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue in accordance with our "Funds witholding policy".
https://sellercentral.amazon.com/gp/help/external/G9RA9LYBJ3QP27M6
Why did this happen?
We have taken this measure because you have listed items that are not permitted for sale on Amazon in a manner to avoid detection. Items sold on Amazon must adhere to all applicable laws and Amazon policies. For more information, you can refer to the following resources:
-- "Restricted Products"--:
https://sellercentral.amazon.com/gp/help/200164330
-- "Product detail page rules":
https://sellercentral.amazon.com/gp/help/G200390640
How do I reactivate my account?
Listing products on Amazon in a manner to avoid detection is considered evasive behavior. Evasive behavior does not have a path to reinstatement unless you provide valid proof of your adherence to all applicable laws and Amazon policies. To reactivate your seller account, submit evidence or documentation demonstrating that your account has not violated our Restricted Products policy.
---we are the US local account, and we have passed the pesticide exam. we also have the EPA which product we sell, it means we have the right to sell chlorine tablets product. Why our account still blocked by Amazon. Anyone please help me.
Case ID: 15631872001
0 replies
Atlas_Amazon
Hello @Seller_ZOFKLHELXIHqn
Thank you for the information provided regarding the issues relating to your products. I understand that our team is concerned with the restrictions that may be associated with your product. I have gone ahead and reviewed the case information that you have shared.
Case ID: 15631872001
It would appear the information provided in the case was unable to be verified by our team. This would mean that you would need to review the details and ensure that all of the details can be verified. Have you verified that your specific EPA number can be validated with the local governing agencies?
As for the evasive behavior, are you the ASIN creator? How did you ensure that the product was accurately described? If there were indicators that you were attempting to list around a policy, then our team will require an explanation as to why.
We encourage you to provide an explanation for any issues that may have been associated with the listing along with the details that show the product compliance. Please be aware that if our team is unable to validate the details, we cannot guarantee a resolution.
We do encourage you to continue to refer to this thread with any questions or updates that you have on this situation.
Best,
Atlas
