HELP! My Amazon Seller Support Cases Handled by Amazon Developer Support Team!? What the heck?
I have two unanswered support cases 17257521781 & 17394795161 that when I asked for an update received an auto-reply from Amazon Developer Support Team! See the image below.
HELP! My Amazon Seller Support Cases Handled by Amazon Developer Support Team!? What the heck?
I have two unanswered support cases 17257521781 & 17394795161 that when I asked for an update received an auto-reply from Amazon Developer Support Team! See the image below.
0 replies
Seller_UbCHPaoYRj58L
@KJ_Amazon I would appreciate it if you could take a look at these two cases.
Thank you!
Josh_Amazon
Hello @Seller_UbCHPaoYRj58L,
This is Josh from Amazon, thank you for contacting our Forums!
I've reviewed both cases you mentioned:
Case 17493857291: Our team provided a response within the case 9 hours ago. Please check the case for this update.
Case 17482947381: Our team responded 5 days ago requesting additional information. They've since sent another follow-up. Please review and respond as soon as possible to prevent the case from closing.
If you ou need further assistance after reviewing these responses, please reply within the respective cases.
Kind regards,
-Josh
