Amazon seller account deactivated section 3
Hi please can someone help me with my account.
One day i received a message that my account has been deactivated and its been in section 3.
But i dont understand why. I have my own brand. It was running good for a 1 year and had no complaints or anything but suddenly this happen.
Please please i need help to activate my account please help me i have put my life savings in this account i really need it activaed help me.
Amazon seller account deactivated section 3
Hi please can someone help me with my account.
One day i received a message that my account has been deactivated and its been in section 3.
But i dont understand why. I have my own brand. It was running good for a 1 year and had no complaints or anything but suddenly this happen.
Please please i need help to activate my account please help me i have put my life savings in this account i really need it activaed help me.
22 replies
Seller_Qbd0RsfZFEZBY
Post the performance notification for assistance
Seller_LyYw7fQRKc5G7
Your deactivation email tells you why you were suspended. Amazon is normally very explicit about why you were suspended.
Post your suspension email here if you actually want assistance.
Seller_Qbd0RsfZFEZBY
Menu>Performance>Performance Notification
Post the original performance notification from Amazon for assistance.
Seller_Qbd0RsfZFEZBY
You have not posted the performance notification
Atlas_Amazon
Hello @Seller_FX6ZkSHZ0UGEC
Thank you for the information provided regarding the deactivation of the account. I understand that our team has been unable to verify the details on the documents that were provided to them. Would you be able to provide more information on what you submitted to them?
From the messaging provided, this would be related to verifying the information associated to the account. Our team will request business documentation in the form of a utility bill and other government issued documents that can confirm your details to what is seen on seller central.
If our team cannot verify this information or identify any discrepancies in the submission, they will take the rejection on the documents. If this occurs, we cannot guarantee a resolution will be available for this situation.
We do encourage you to continue to provide any new information or updates you may receive or have to share to this thread for support.
Best,
Atlas
LeviDylan_Amazon
Hello @Seller_FX6ZkSHZ0UGEC,
Thank you for continuing to utilize this thread for assistance.
H i have submitted them my bank statements as they asked.
I suggest to refer to the following help page for the required documents for this type of deactivation.
--Global seller identity verification
You will be asked to submit these documents for verification purposes:
-a utility bill dated in the last 90 days for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service (your name and address on the document MUST match your name and address in seller central)
-a business license if applicable
-a bank statement or credit card statement
-a valid government issued ID
As @Atlas_Amazon has mentioned, if the information you submit cannot be verified, your account may remain deactivated.
If you have any additional questions, please reach back out. We are here to support you.
Wishing you the best,
LeviDylan
