Negative Product review
Hello, I received a negative review with a picture and I'm pretty sure that the product in the picture is not mine, I tried submitting a case to Amazon for the review removal but they just transferred the past few cases and I haven't received an answer. Is there any ways I can remove the review?
Please help me find me solve this issue.
Thanks,
Joyful Styles
Negative Product review
Hello, I received a negative review with a picture and I'm pretty sure that the product in the picture is not mine, I tried submitting a case to Amazon for the review removal but they just transferred the past few cases and I haven't received an answer. Is there any ways I can remove the review?
Please help me find me solve this issue.
Thanks,
Joyful Styles
0 replies
Seller_Hi7wbO2Kbo6bl
Amazon does not remove product reviews -- or at any rate, when they do so it will be for reasons of their own and have nothing to do with what sellers have reported / requested.
Jameson_Amazon
Hi @Seller_BlcF1LcYoR1UM,
Thanks for reaching out about this! When you have a moment, can you please send me your case ID for this? I'd be happy to review your case further and see how I can best help.
Thanks again,
Jameson