Amazon warehouse lost my inventory of 237 pcs
I created a shipment on December 15,2023, but until now amazon do not receive my product and all my products of 237 pcs were lost. The carrier said the package delivered to amazon warehouse timely.
I created a case to solve this issue, but I do not get an answer. My case ID is:14707672321. @Steve_Amazon
@TaylorR_Amazon please help me to solve this issue, thank you!
Amazon warehouse lost my inventory of 237 pcs
I created a shipment on December 15,2023, but until now amazon do not receive my product and all my products of 237 pcs were lost. The carrier said the package delivered to amazon warehouse timely.
I created a case to solve this issue, but I do not get an answer. My case ID is:14707672321. @Steve_Amazon
@TaylorR_Amazon please help me to solve this issue, thank you!
0 replies
Dominic_Amazon
Hi @Seller_HL2YiiGTCNv5t,
Dominic from Amazon here, happy to provide some context. Thank you for providing the case ID, this is very helpful. I can see that the case is still in progress, because of that we would recommend continuing to work with the team within the case log.
Please let me know if you have any questions!
Best,
Dominic
