Hi,

I need to change the advert on my listing using A+ Content which i used about 1 year ago.

Ive not been able to find this on the menu, i did find a link on the help section but an error came up advising Invalid Access.

Contacted Amazon support yesterday and they advised the below.

Im Brand registered and always as part of that had access to A+ Content, unless something has changed?, hope someone can advise, thanks.

Amazon
Hello from Amazon Brand Registry Support, We understand that you are unable to access A+ content in Amazon.co.uk We understand how important this is to you. I am glad to assist you with this and provide the information that you need for future reference so you can avoid any inconvenience next time. This feature is only available to professional sellers who have been approved as brand owners through the Amazon Brand Registry process UK, as well as emerging brand owners who are part of certain managed selling programs such as A+ content. But as per checking we found out that you have individual selling account in Amazon.co.uk that’s whay you do not have permission to access A+ content. We appreciate your diligence in understanding the Amazon policies and procedures.