@Jim_Amazon

I have a product review a product review on my seller feedback page, when i go to strike it amazon does not seem to recognize the it being a product review for some reason. I contacted seller support to try to remove it but they said they can not help. also i have been reading on forums that was a bad thing to do? here is the review.

"The photo shown looks a big bottle they send smallest size bottle I have ever seen the scent is also not good"

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Amazon only removes feedback in the following cases:

The feedback includes words commonly understood to be obscene or profane.

The feedback includes seller-specific personally identifiable information, including email addresses, full names or telephone numbers.

The entire feedback comment is a product review. For example, "The Acme Super-Widget lacks the sharpness and speed of the Acme Ultra Widget."

I believe the review falls into the 3rd category and but amazons system does not seem to recognize it? says i cant reopen the case but case id : 14050721251 Sadly i lost FBM privileges because of this. looking for help! thanks!