Account Setup UK (Europe) Help
I am trying to set up my seller account to sell my own self-published book. After a lot of faffing around with ISBN numbers I finally got the product on Amazon under FBM.
I know at least 2 orders of the book have been made and money taken from the buyers accounts but I have recieved no notifications and when i log into my amazon seller central europe account there is no record of these sales.
Also on the product page it says 6-7 months for delivery time (I have updated the stock as well)
Has anyone experienced these issues or know how to fix them, I have been trying to get this sorted for 2 weeks now and cannot get any help from Amazon.
Account Setup UK (Europe) Help
I am trying to set up my seller account to sell my own self-published book. After a lot of faffing around with ISBN numbers I finally got the product on Amazon under FBM.
I know at least 2 orders of the book have been made and money taken from the buyers accounts but I have recieved no notifications and when i log into my amazon seller central europe account there is no record of these sales.
Also on the product page it says 6-7 months for delivery time (I have updated the stock as well)
Has anyone experienced these issues or know how to fix them, I have been trying to get this sorted for 2 weeks now and cannot get any help from Amazon.
0 replies
Ezra_Amazon
Hi there @Seller_3JIx0Sc3QfWVr,
Thanks for reaching out. If you've already contacted Amazon's Seller Support about this, could you please provide us with the case ID number they gave you?
That would really help us understand the situation better.
Best regards, Ezra
