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Seller_gSUHo59RfKQcN

Listing a book on Amazon - error 8572

We're listing our book we manufactured ourselves on Amazon. The ISBN we bought stated that the publisher we should list is Staten House. When creating the product listing I listed Staten House as the publisher, and now Amazon is showing error 8572 and I've been directed to a seemingly infinite loop in their internal team. Can I just backtrack and say that our brand is the publisher? It seems it would've been much easier from the start if we did that.

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Seller_gSUHo59RfKQcN

Listing a book on Amazon - error 8572

We're listing our book we manufactured ourselves on Amazon. The ISBN we bought stated that the publisher we should list is Staten House. When creating the product listing I listed Staten House as the publisher, and now Amazon is showing error 8572 and I've been directed to a seemingly infinite loop in their internal team. Can I just backtrack and say that our brand is the publisher? It seems it would've been much easier from the start if we did that.

Tags:Add a product
00
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Manny_Amazon

Hello @Seller_gSUHo59RfKQcN,

Thanks for posting to the Forums. Please feel free to share your most recent case ID from contacting Support related to this, and I'll review and provide thoughts.

Regards,

- Manny

00
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Seller_gSUHo59RfKQcN

Listing a book on Amazon - error 8572

We're listing our book we manufactured ourselves on Amazon. The ISBN we bought stated that the publisher we should list is Staten House. When creating the product listing I listed Staten House as the publisher, and now Amazon is showing error 8572 and I've been directed to a seemingly infinite loop in their internal team. Can I just backtrack and say that our brand is the publisher? It seems it would've been much easier from the start if we did that.

21 views
1 reply
Tags:Add a product
00
Reply
user profile
Seller_gSUHo59RfKQcN

Listing a book on Amazon - error 8572

We're listing our book we manufactured ourselves on Amazon. The ISBN we bought stated that the publisher we should list is Staten House. When creating the product listing I listed Staten House as the publisher, and now Amazon is showing error 8572 and I've been directed to a seemingly infinite loop in their internal team. Can I just backtrack and say that our brand is the publisher? It seems it would've been much easier from the start if we did that.

Tags:Add a product
00
21 views
1 reply
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Listing a book on Amazon - error 8572

by Seller_gSUHo59RfKQcN

We're listing our book we manufactured ourselves on Amazon. The ISBN we bought stated that the publisher we should list is Staten House. When creating the product listing I listed Staten House as the publisher, and now Amazon is showing error 8572 and I've been directed to a seemingly infinite loop in their internal team. Can I just backtrack and say that our brand is the publisher? It seems it would've been much easier from the start if we did that.

Tags:Add a product
00
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Manny_Amazon

Hello @Seller_gSUHo59RfKQcN,

Thanks for posting to the Forums. Please feel free to share your most recent case ID from contacting Support related to this, and I'll review and provide thoughts.

Regards,

- Manny

00
Follow this discussion to be notified about new activity
user profile
Manny_Amazon

Hello @Seller_gSUHo59RfKQcN,

Thanks for posting to the Forums. Please feel free to share your most recent case ID from contacting Support related to this, and I'll review and provide thoughts.

Regards,

- Manny

00
user profile
Manny_Amazon

Hello @Seller_gSUHo59RfKQcN,

Thanks for posting to the Forums. Please feel free to share your most recent case ID from contacting Support related to this, and I'll review and provide thoughts.

Regards,

- Manny

00
Reply
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