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Seller_txcbbKHmGoFu3

Bracelet main image and packaging

I am selling a bracelet and I uploaded for main image the bracelet on top of the branded box. Amazon deleted it because I was using the logo on the box on the main image. Can I upload the box open and the bracelet inside? The box inside has no text.

I mean these guys do it with brand text and box plus the bracelet. I don't even get why they can do it with the packaging and branding and I cant: https://www.amazon.com/Lava-Stone-Rose-Quartz-Bracelet/dp/B08L4H22CX/ref=sr_1_7?crid=3TLRVBH10QIIL&keywords=Abundance+Mantra+Bracelet+for+Women&qid=1685242898&sprefix=%2Caps%2C309&sr=8-7

This was mine suspended:

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Seller_txcbbKHmGoFu3

Bracelet main image and packaging

I am selling a bracelet and I uploaded for main image the bracelet on top of the branded box. Amazon deleted it because I was using the logo on the box on the main image. Can I upload the box open and the bracelet inside? The box inside has no text.

I mean these guys do it with brand text and box plus the bracelet. I don't even get why they can do it with the packaging and branding and I cant: https://www.amazon.com/Lava-Stone-Rose-Quartz-Bracelet/dp/B08L4H22CX/ref=sr_1_7?crid=3TLRVBH10QIIL&keywords=Abundance+Mantra+Bracelet+for+Women&qid=1685242898&sprefix=%2Caps%2C309&sr=8-7

This was mine suspended:

img

Thanks

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Seller_rI7BZIczK8iAC
In reply to: Seller_txcbbKHmGoFu3's post

the main image is not allowed to show any text. Be happy if the text on the bracelet is accepted, but the box is certainly not allowed.

10
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Danny_Amazon
In reply to: Seller_txcbbKHmGoFu3's post

Hello @Seller_txcbbKHmGoFu3- thanks for taking the time to share this to forums! I see the other seller in this thread was able to chime in with some helpful information, but I wanted to provide some additional guidance as well.

This Help page confirms:

"MAIN images must not include text, logos, borders, color blocks, watermarks, or other graphics over the top of a product or in the background."

While I can't speak to why the system did not enforce the example you included in this post, I can help provide this list of common image issues and how to resolve them. I would also recommend engaging with our seller support team if issues persist.

Have you had any success uploading a new image with the box of the bracelet open?

Thanks,

Danny

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Seller_txcbbKHmGoFu3

Bracelet main image and packaging

I am selling a bracelet and I uploaded for main image the bracelet on top of the branded box. Amazon deleted it because I was using the logo on the box on the main image. Can I upload the box open and the bracelet inside? The box inside has no text.

I mean these guys do it with brand text and box plus the bracelet. I don't even get why they can do it with the packaging and branding and I cant: https://www.amazon.com/Lava-Stone-Rose-Quartz-Bracelet/dp/B08L4H22CX/ref=sr_1_7?crid=3TLRVBH10QIIL&keywords=Abundance+Mantra+Bracelet+for+Women&qid=1685242898&sprefix=%2Caps%2C309&sr=8-7

This was mine suspended:

img

Thanks

21 views
4 replies
00
Reply
user profile
Seller_txcbbKHmGoFu3

Bracelet main image and packaging

I am selling a bracelet and I uploaded for main image the bracelet on top of the branded box. Amazon deleted it because I was using the logo on the box on the main image. Can I upload the box open and the bracelet inside? The box inside has no text.

I mean these guys do it with brand text and box plus the bracelet. I don't even get why they can do it with the packaging and branding and I cant: https://www.amazon.com/Lava-Stone-Rose-Quartz-Bracelet/dp/B08L4H22CX/ref=sr_1_7?crid=3TLRVBH10QIIL&keywords=Abundance+Mantra+Bracelet+for+Women&qid=1685242898&sprefix=%2Caps%2C309&sr=8-7

This was mine suspended:

img

Thanks

00
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4 replies
Reply
user profile

Bracelet main image and packaging

by Seller_txcbbKHmGoFu3

I am selling a bracelet and I uploaded for main image the bracelet on top of the branded box. Amazon deleted it because I was using the logo on the box on the main image. Can I upload the box open and the bracelet inside? The box inside has no text.

I mean these guys do it with brand text and box plus the bracelet. I don't even get why they can do it with the packaging and branding and I cant: https://www.amazon.com/Lava-Stone-Rose-Quartz-Bracelet/dp/B08L4H22CX/ref=sr_1_7?crid=3TLRVBH10QIIL&keywords=Abundance+Mantra+Bracelet+for+Women&qid=1685242898&sprefix=%2Caps%2C309&sr=8-7

This was mine suspended:

img

Thanks

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Seller_rI7BZIczK8iAC
In reply to: Seller_txcbbKHmGoFu3's post

the main image is not allowed to show any text. Be happy if the text on the bracelet is accepted, but the box is certainly not allowed.

10
user profile
Danny_Amazon
In reply to: Seller_txcbbKHmGoFu3's post

Hello @Seller_txcbbKHmGoFu3- thanks for taking the time to share this to forums! I see the other seller in this thread was able to chime in with some helpful information, but I wanted to provide some additional guidance as well.

This Help page confirms:

"MAIN images must not include text, logos, borders, color blocks, watermarks, or other graphics over the top of a product or in the background."

While I can't speak to why the system did not enforce the example you included in this post, I can help provide this list of common image issues and how to resolve them. I would also recommend engaging with our seller support team if issues persist.

Have you had any success uploading a new image with the box of the bracelet open?

Thanks,

Danny

00
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user profile
Seller_rI7BZIczK8iAC
In reply to: Seller_txcbbKHmGoFu3's post

the main image is not allowed to show any text. Be happy if the text on the bracelet is accepted, but the box is certainly not allowed.

10
user profile
Seller_rI7BZIczK8iAC
In reply to: Seller_txcbbKHmGoFu3's post

the main image is not allowed to show any text. Be happy if the text on the bracelet is accepted, but the box is certainly not allowed.

10
Reply
user profile
Danny_Amazon
In reply to: Seller_txcbbKHmGoFu3's post

Hello @Seller_txcbbKHmGoFu3- thanks for taking the time to share this to forums! I see the other seller in this thread was able to chime in with some helpful information, but I wanted to provide some additional guidance as well.

This Help page confirms:

"MAIN images must not include text, logos, borders, color blocks, watermarks, or other graphics over the top of a product or in the background."

While I can't speak to why the system did not enforce the example you included in this post, I can help provide this list of common image issues and how to resolve them. I would also recommend engaging with our seller support team if issues persist.

Have you had any success uploading a new image with the box of the bracelet open?

Thanks,

Danny

00
user profile
Danny_Amazon
In reply to: Seller_txcbbKHmGoFu3's post

Hello @Seller_txcbbKHmGoFu3- thanks for taking the time to share this to forums! I see the other seller in this thread was able to chime in with some helpful information, but I wanted to provide some additional guidance as well.

This Help page confirms:

"MAIN images must not include text, logos, borders, color blocks, watermarks, or other graphics over the top of a product or in the background."

While I can't speak to why the system did not enforce the example you included in this post, I can help provide this list of common image issues and how to resolve them. I would also recommend engaging with our seller support team if issues persist.

Have you had any success uploading a new image with the box of the bracelet open?

Thanks,

Danny

00
Reply
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