Bracelet main image and packaging
I am selling a bracelet and I uploaded for main image the bracelet on top of the branded box. Amazon deleted it because I was using the logo on the box on the main image. Can I upload the box open and the bracelet inside? The box inside has no text.
I mean these guys do it with brand text and box plus the bracelet. I don't even get why they can do it with the packaging and branding and I cant: https://www.amazon.com/Lava-Stone-Rose-Quartz-Bracelet/dp/B08L4H22CX/ref=sr_1_7?crid=3TLRVBH10QIIL&keywords=Abundance+Mantra+Bracelet+for+Women&qid=1685242898&sprefix=%2Caps%2C309&sr=8-7
This was mine suspended:

Thanks
Bracelet main image and packaging
I am selling a bracelet and I uploaded for main image the bracelet on top of the branded box. Amazon deleted it because I was using the logo on the box on the main image. Can I upload the box open and the bracelet inside? The box inside has no text.
I mean these guys do it with brand text and box plus the bracelet. I don't even get why they can do it with the packaging and branding and I cant: https://www.amazon.com/Lava-Stone-Rose-Quartz-Bracelet/dp/B08L4H22CX/ref=sr_1_7?crid=3TLRVBH10QIIL&keywords=Abundance+Mantra+Bracelet+for+Women&qid=1685242898&sprefix=%2Caps%2C309&sr=8-7
This was mine suspended:

Thanks
0 replies
Seller_rI7BZIczK8iAC
the main image is not allowed to show any text. Be happy if the text on the bracelet is accepted, but the box is certainly not allowed.
Danny_Amazon
Hello @Seller_txcbbKHmGoFu3- thanks for taking the time to share this to forums! I see the other seller in this thread was able to chime in with some helpful information, but I wanted to provide some additional guidance as well.
This Help page confirms:
"MAIN images must not include text, logos, borders, color blocks, watermarks, or other graphics over the top of a product or in the background."
While I can't speak to why the system did not enforce the example you included in this post, I can help provide this list of common image issues and how to resolve them. I would also recommend engaging with our seller support team if issues persist.
Have you had any success uploading a new image with the box of the bracelet open?
Thanks,
Danny