Please restore our shopping cart
Hello everyone, we want to ask for help about how to get shopping cart back, our store's Asins lost shopping cart, this made our sales really bad, is there any way we can recover shopping cart and Featured Offer eligible back??
We don't have any performance warning, and the percentage of odr is also 0, but most of the products in the store have lost their shopping carts. We would like to ask how to restore our shopping carts normally.
Here is our case ID: 17490439941
Please restore our shopping cart
Hello everyone, we want to ask for help about how to get shopping cart back, our store's Asins lost shopping cart, this made our sales really bad, is there any way we can recover shopping cart and Featured Offer eligible back??
We don't have any performance warning, and the percentage of odr is also 0, but most of the products in the store have lost their shopping carts. We would like to ask how to restore our shopping carts normally.
Here is our case ID: 17490439941
0 replies
Seller_cUC23BqEJtJBB
Our ASIN does not have a “buy box” option, Please tell me how to do it
Manny_Amazon
Hello @Seller_cUC23BqEJtJBB,
I've done a review of the case you provided and the reason you are not being selected for the Featured Offer for these products because your offers are not currently eligible. At this time, I have initiated an internal review of your Featured Offer Eligibility for this product. I won't be able to give details on the results but I will indicate when the review is complete.
Please note that Amazon does not guarantee Featured Offer selection for any seller and I won't be able to provide any details on how this selection is determined beyond the information provided in the Become the Featured Offer help page.
Regards,
- Manny
