Easy Ship Pick-up missed for more than a week now

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Seller_m4sKOKA5ciqK4

Easy Ship Pick-up missed for more than a week now

Hi,

For the last week, the easy ship pick up has been missed by Amazon. We are raising the form, but want to know what follow-up needs to be done from our side. we are close to making a decision to move to self ship, as Easy ship is of no use to sellers.

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Tags:Seller Support
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Sakura_Amazon_

Hello @Seller_m4sKOKA5ciqK4,

Did you raise an SPS case to investigate this?

You can do it by clicking on the Help button in the top right corner of Seller Central > Get Help and Resources > Investigate Easy Ship pick-up issues.

If you have already done it , please share with me the case ID so I can take a look.

Regards,

Sakura

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Seller_m4sKOKA5ciqK4

The easy ship pick-up has been missed for second week. We raised this up to support, but they have expressed their inability to help in any easy easy ship pick-up misses or scheduling issues.

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