amazon refund directly without return
113-9417675-4255423
Claim date: May 11, 2024 -- Amazon told me there were 3 calendar days to reply this claim.
Refund to customer date: May 12,2024 --But refund directly USD 2224.94 to customer the next day.
And the customer not return anything to me. This is amazon bug and amazon should be responsible for this.
amazon refund directly without return
113-9417675-4255423
Claim date: May 11, 2024 -- Amazon told me there were 3 calendar days to reply this claim.
Refund to customer date: May 12,2024 --But refund directly USD 2224.94 to customer the next day.
And the customer not return anything to me. This is amazon bug and amazon should be responsible for this.
0 replies
Emet_Amazon
Hello @Seller_NjPKJxORzB59i,
Thank you for posting your concern regarding refunds.
Claim date: May 11, 2024 -- Amazon told me there were 3 calendar days to reply this claim.
Refund to customer date: May 12,2024 --But refund directly USD 2224.94 to customer the next day.
And the customer not return anything to me. This is amazon bug and amazon should be responsible for this.
As the situation surrounding order handling and refunds, but is posted in the account health category, I am reaching out to our community managers to review the situation, if they are able to provide more guidance, they will follow up here.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
