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Seller_5iukGaGcqkVPQ

Items being listed on other country marketplace without our permission

Everytime we UPDATE or EDIT a listing, it is getting updated and listed on another countries market place without us doing so. We do NOT want to sell there and Amazon isn't helpful as they are claiming this has never happened before. Have any of you heard of this happening.

it only happens when we are EDITING the product, never happens when we are LISTING

We are not enrolled into anything that would cause this to happen

and while the solution is to just delete the products, we are looking for preventive measures so this doesn't happen again.

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Seller_5iukGaGcqkVPQ

Items being listed on other country marketplace without our permission

Everytime we UPDATE or EDIT a listing, it is getting updated and listed on another countries market place without us doing so. We do NOT want to sell there and Amazon isn't helpful as they are claiming this has never happened before. Have any of you heard of this happening.

it only happens when we are EDITING the product, never happens when we are LISTING

We are not enrolled into anything that would cause this to happen

and while the solution is to just delete the products, we are looking for preventive measures so this doesn't happen again.

00
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4 replies
Reply
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Glenn_Amazon

Hi there @Seller_5iukGaGcqkVPQ,

Thanks for reaching out with your concerns with listings being created in marketplaces you didn't intend. I'd like to review your most recent Case ID with Seller Support on this issue so I can review more deeply. If you haven't reached out to Seller Support, I would do so and provide screenshots of the issue you are seeing. Once I get your Case information I will review and see what options I can provide. Thank you.

-Glenn

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Seller_5iukGaGcqkVPQ

Items being listed on other country marketplace without our permission

Everytime we UPDATE or EDIT a listing, it is getting updated and listed on another countries market place without us doing so. We do NOT want to sell there and Amazon isn't helpful as they are claiming this has never happened before. Have any of you heard of this happening.

it only happens when we are EDITING the product, never happens when we are LISTING

We are not enrolled into anything that would cause this to happen

and while the solution is to just delete the products, we are looking for preventive measures so this doesn't happen again.

35 views
4 replies
00
Reply
user profile
Seller_5iukGaGcqkVPQ

Items being listed on other country marketplace without our permission

Everytime we UPDATE or EDIT a listing, it is getting updated and listed on another countries market place without us doing so. We do NOT want to sell there and Amazon isn't helpful as they are claiming this has never happened before. Have any of you heard of this happening.

it only happens when we are EDITING the product, never happens when we are LISTING

We are not enrolled into anything that would cause this to happen

and while the solution is to just delete the products, we are looking for preventive measures so this doesn't happen again.

00
35 views
4 replies
Reply
user profile

Items being listed on other country marketplace without our permission

by Seller_5iukGaGcqkVPQ

Everytime we UPDATE or EDIT a listing, it is getting updated and listed on another countries market place without us doing so. We do NOT want to sell there and Amazon isn't helpful as they are claiming this has never happened before. Have any of you heard of this happening.

it only happens when we are EDITING the product, never happens when we are LISTING

We are not enrolled into anything that would cause this to happen

and while the solution is to just delete the products, we are looking for preventive measures so this doesn't happen again.

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Glenn_Amazon

Hi there @Seller_5iukGaGcqkVPQ,

Thanks for reaching out with your concerns with listings being created in marketplaces you didn't intend. I'd like to review your most recent Case ID with Seller Support on this issue so I can review more deeply. If you haven't reached out to Seller Support, I would do so and provide screenshots of the issue you are seeing. Once I get your Case information I will review and see what options I can provide. Thank you.

-Glenn

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Seller_AXC06kcsKI1qG

ASIN's are global.

Even though you can see them on other marketplaces - it still requires a seller in that marketplace to make the offer available.

If you have ever uploaded images using the Image Manager you'll see it say "global":

https://sellercentral.amazon.com/imaging/upload/status

img
  • Example:

img
10
user profile
Seller_AXC06kcsKI1qG

ASIN's are global.

Even though you can see them on other marketplaces - it still requires a seller in that marketplace to make the offer available.

If you have ever uploaded images using the Image Manager you'll see it say "global":

https://sellercentral.amazon.com/imaging/upload/status

img
  • Example:

img
10
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user profile
Glenn_Amazon

Hi there @Seller_5iukGaGcqkVPQ,

Thanks for reaching out with your concerns with listings being created in marketplaces you didn't intend. I'd like to review your most recent Case ID with Seller Support on this issue so I can review more deeply. If you haven't reached out to Seller Support, I would do so and provide screenshots of the issue you are seeing. Once I get your Case information I will review and see what options I can provide. Thank you.

-Glenn

00
user profile
Glenn_Amazon

Hi there @Seller_5iukGaGcqkVPQ,

Thanks for reaching out with your concerns with listings being created in marketplaces you didn't intend. I'd like to review your most recent Case ID with Seller Support on this issue so I can review more deeply. If you haven't reached out to Seller Support, I would do so and provide screenshots of the issue you are seeing. Once I get your Case information I will review and see what options I can provide. Thank you.

-Glenn

00
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