Amazon Arbitration Request and Funds Release
Hi everyone wishing everyone a good friday, I am writing to seek urgent assistance and guidance regarding a distressing situation I am facing as an Amazon seller.
I am currently nine months pregnant and have been operating my Amazon business with diligence and dedication. However, recently, I encountered an unexpected obstacle: Amazon has decided to hold my funds without providing clear justification or timeline for release.
Despite my repeated attempts to resolve this issue through conventional channels, I find myself at an impasse. I possess thorough documentation and evidence substantiating all of my claims, while Amazon has failed to provide any concrete evidence supporting their decision to withhold my funds.
Moreover, I underwent a video interview and submitted a message to the Disbursement Funds Appeals Team, as per Amazon's protocol. However, I must express my profound dissatisfaction with the interview process. As a Swedish national, I am proficient in English, yet I found the interviewer's demeanor to be intimidating and the line of questioning to be unnecessarily aggressive. This experience left me deeply distressed, and I was unable to comprehend certain aspects due to the language barrier. The aftermath of the interview left me in tears for hours, making it a traumatic experience during what should be a joyous time in my life.
As a loyal Amazon customer and a committed seller, I am reaching out to this community in the hope of finding individuals who have navigated similar challenges or who can offer guidance on how to escalate this matter effectively. I firmly believe in the integrity of my business practices and remain committed to resolving this issue amicably.
I kindly request the assistance of moderators and fellow sellers in shedding light on this matter and advocating for a fair resolution. Any advice, insights, or support would be immensely appreciated during this trying time.
Thank you everyone for your help
Warm regards from Sweden and wishing everyone a blessed holiday,
Amazon Arbitration Request and Funds Release
Hi everyone wishing everyone a good friday, I am writing to seek urgent assistance and guidance regarding a distressing situation I am facing as an Amazon seller.
I am currently nine months pregnant and have been operating my Amazon business with diligence and dedication. However, recently, I encountered an unexpected obstacle: Amazon has decided to hold my funds without providing clear justification or timeline for release.
Despite my repeated attempts to resolve this issue through conventional channels, I find myself at an impasse. I possess thorough documentation and evidence substantiating all of my claims, while Amazon has failed to provide any concrete evidence supporting their decision to withhold my funds.
Moreover, I underwent a video interview and submitted a message to the Disbursement Funds Appeals Team, as per Amazon's protocol. However, I must express my profound dissatisfaction with the interview process. As a Swedish national, I am proficient in English, yet I found the interviewer's demeanor to be intimidating and the line of questioning to be unnecessarily aggressive. This experience left me deeply distressed, and I was unable to comprehend certain aspects due to the language barrier. The aftermath of the interview left me in tears for hours, making it a traumatic experience during what should be a joyous time in my life.
As a loyal Amazon customer and a committed seller, I am reaching out to this community in the hope of finding individuals who have navigated similar challenges or who can offer guidance on how to escalate this matter effectively. I firmly believe in the integrity of my business practices and remain committed to resolving this issue amicably.
I kindly request the assistance of moderators and fellow sellers in shedding light on this matter and advocating for a fair resolution. Any advice, insights, or support would be immensely appreciated during this trying time.
Thank you everyone for your help
Warm regards from Sweden and wishing everyone a blessed holiday,
0 replies
Atlas_Amazon
Hello @Seller_aMNJgYocKK5wE
Thank you for the information provided regarding the issues you have been experiencing up to this point. I understand that you have been dealing with an account disruption that includes having your funds held.
When this occurred, you may have received messaging regarding why it has happened. Would you be able to share any messaging you received in regard to this concern? What type of information have our team requested from you?
When an account is deactivated and you are attempting to acquire the funds, the disbursement will be dependent on the video interview and details that needs to be verified. If it is a matter of authenticity or authorization, our team may not release the funds if they can't validate your provided information. What kind of details were you able to provide during the call?
The decisions made after a video call are going to be final unless you can provide a valid explanation or document. Have they made any additional requests from you as of now?
We ask that you continue to refer to this thread with any additional questions or updates that you have.
Best,
Atlas
