Product Compliance Under Review
Dear Amazon Support Team
I hope you are receiving this message. I am writing to follow up on a compliance document that is awaiting review.
Case ID: 16381436221
It has been over a month since we submitted the compliance document but we have not received any information from the product compliance team. This delay is really hurting our business due to the listing inactive status.
Please look into this matter as this requires your urgent attention.
Thank you and we are looking forward to hearing from you.
@Michelle_Amazon@Atlas_Amazon
Product Compliance Under Review
Dear Amazon Support Team
I hope you are receiving this message. I am writing to follow up on a compliance document that is awaiting review.
Case ID: 16381436221
It has been over a month since we submitted the compliance document but we have not received any information from the product compliance team. This delay is really hurting our business due to the listing inactive status.
Please look into this matter as this requires your urgent attention.
Thank you and we are looking forward to hearing from you.
@Michelle_Amazon@Atlas_Amazon
0 replies
Glenn_Amazon
Hi there @Seller_x3FBR23iUAImV,
Thank you for reaching out with your compliance issue. I've reviewed your case and it looks like the team requested additional documents including the following tests in the CPC:
- 4.6.2 Mouth Actuated Toys
- 4.3 Toxicology
Have you provided these details for your review to appealed further? Thank you for your support.
-Glenn
