Account has been suspended almost a month now, bank verification has failed over 15 times now amazon reps have not been able to solve this for me.
Good morning sellers, I got a notification on august 28th about my account being identified as being used for commercial purposes I guess things were going pretty well. The notification requested I updated my account to a business account so I had that done within just a few short days either way amazon suspended my account for not being compliant under the INFORM ACT. Essentially, all my Legal Entity information is and has been for almost a month now updated under an LLC rather than individual seller and I still get the same "We have identified that your account is being used for commercial or business purposes. Therefore, we will not be able to continue with the verification of your Seller Wallet account." notification. In addition and probably the most frustrating element to this is I've been trying to get a business bank verified via my deposit methods and have failed verification over 20 times now. I've called in everyday to have the reps review the documents which they also agree satisfy all requirements. I've gone as far as to provide two months of statements, a voided check, as well as a signed letter from my bank manager and it still fails the verification process with all documents matching my account full name, address, LLC, account and routing number perfectly. Yesterday I decided to take it one step further and in addition to the bank thats been failing verification I walked into bank of america in person to open a second business account and that failed verification as well. I'm out of ideas at this point has anyone had any issues like this in the past that can provide somekind of insight?
Account has been suspended almost a month now, bank verification has failed over 15 times now amazon reps have not been able to solve this for me.
Good morning sellers, I got a notification on august 28th about my account being identified as being used for commercial purposes I guess things were going pretty well. The notification requested I updated my account to a business account so I had that done within just a few short days either way amazon suspended my account for not being compliant under the INFORM ACT. Essentially, all my Legal Entity information is and has been for almost a month now updated under an LLC rather than individual seller and I still get the same "We have identified that your account is being used for commercial or business purposes. Therefore, we will not be able to continue with the verification of your Seller Wallet account." notification. In addition and probably the most frustrating element to this is I've been trying to get a business bank verified via my deposit methods and have failed verification over 20 times now. I've called in everyday to have the reps review the documents which they also agree satisfy all requirements. I've gone as far as to provide two months of statements, a voided check, as well as a signed letter from my bank manager and it still fails the verification process with all documents matching my account full name, address, LLC, account and routing number perfectly. Yesterday I decided to take it one step further and in addition to the bank thats been failing verification I walked into bank of america in person to open a second business account and that failed verification as well. I'm out of ideas at this point has anyone had any issues like this in the past that can provide somekind of insight?
0 replies
Atlas_Amazon
Hello @Seller_dhW2hOGpVpNAp
Thank you for the information provided. I understand that you are experiencing some issues with completing verification.
We understand how frustrating this can be and have ensured that your information has been forwarded to the correct teams for review.
Please allow time for our team to investigate your concern. Once we have an update available, we will attempt to get it communicated with you.
Best,
Atlas