Order not picked up by Easy ship
This was my first order, and no one from Easy ship came to pickup the order. This is highly unprofessional from Amazon's side and did not expect such disappointment from a renowned and well-established company like Amazon.
I have been trying to raise case and asking the customer care to intervene, they only ask me to fill a seller form to reschedule the pickup or cancel pickup. I do not see this as a solution.
Someone must intervene as soon as possible, else we will keep losing orders and that impacts the performance eventually.
Order not picked up by Easy ship
This was my first order, and no one from Easy ship came to pickup the order. This is highly unprofessional from Amazon's side and did not expect such disappointment from a renowned and well-established company like Amazon.
I have been trying to raise case and asking the customer care to intervene, they only ask me to fill a seller form to reschedule the pickup or cancel pickup. I do not see this as a solution.
Someone must intervene as soon as possible, else we will keep losing orders and that impacts the performance eventually.
0 replies
TaylorR_Amazon
Hello @Seller_HQC4ufWBH6NMc, are you referring to this Easy Ship pickup form? The team should contact you to resolve this. If they have not, please let me know. If you have open cases with Seller Support regarding these issues, please let me know those case IDs.
