NEW SCAM by customers
A new scam is generated today, customers are placing orders, got the product and then ask for refund.
Amazon initiated the refunds to customers as there policy.
Seller has to bear the loss, but have the opportunity to claim the amount under file a T - claim.
But that shows that this product is not eligible for jow to be claimed.
Also amazon has given customer a right that they can complaint that this product is not genuine, just receive the refund for the product that they received.
But who is getting the violations we *SELLERS*.
Please be aware of such scams otherwise you will loose your seller account.
NEW SCAM by customers
A new scam is generated today, customers are placing orders, got the product and then ask for refund.
Amazon initiated the refunds to customers as there policy.
Seller has to bear the loss, but have the opportunity to claim the amount under file a T - claim.
But that shows that this product is not eligible for jow to be claimed.
Also amazon has given customer a right that they can complaint that this product is not genuine, just receive the refund for the product that they received.
But who is getting the violations we *SELLERS*.
Please be aware of such scams otherwise you will loose your seller account.
0 replies
Seller_LV0pgzLujNv8M
YOU ARE RIGHT,SIr."Out of policy" approval FROM AMAZON TO CUSTOMER is also SCAM, THIS WAY SELLERS ARE loosing their interest on this great platform and moving to FLIPKART.AMAZON MUST PROTECT SELLERS RIGHTS & HELP THE SELLERS FOR BETTER OPERATIONS. .
Seller_SQxnWxbmnPzsi
Yes Facing the same issue. My fraud customer location mainly is Karnataka location. the customers buy product and return but in comparison with other location same product return ratio is only 2% but Karnataka location return ration is 94% for the same product.
Seller_PdaFAJaoMbkdc
The issue happened to me also , buyer placed the order and cancel my product COST IS 32000 Rs . the amazon customer support service message again and again to me that the buyer wants to return the product and i issued refund bcus i dont know the policy that we should not issue refund , then in return my product is lost in transit from BHIWANDI [ Maharashtra ] after this no update on tracking id and the product is lost in transit , now i unable to file safety claim its showing that you are not eligible to file safety claim bcus issue refunded , and product lost intransitt and amazon team not giving any valid response to me and solution , they simply esclating that you issued the refund but not giving any response about my product lost, i told ask to the BHIWANDI - BRT Maharashtra team either give my product back or give reimbursement but they wrap up and got give any response about this they are saying ATSPL courier team is different we are different safety claim team is different , useless and baseless response i know seller support team for any issue its amazon duty to solve my problem , 4,5 coordinator suggest me to google atspl bhiwandi warehouse number and call ask where is my order id product ? is this kapil sharma comedy night show, joke or what ?
The only solution people suggest me to file complaint on the consumer court forum and take action.
order date - 21/9/2024
Return initiate date - 02/10/ 2024
Product lost in transit
Order ID: 406-8261152-2586700
Seller_N0KNKDkt3uAWW
if amazon wants, your account will go any how, no matter what. and even you are right, you will not get the account back either.
Seller_8S34oQkWBsg7m
408-5231289-3025937 THIS ORDERED ID WHICH I MENTIONED CUSTOMER HAS ORDERED MULTIPLES PRODUCT AND WHEN WE RECIVED CUSTOMER RETURN CUSTOMER HAS DONE FRAUD WITH US CUSTOMER HAS KEEP OUR PRODUCT AND SEND DAMAGED PART FROM HIS IPHONE 7 MOBILE AND I HAVE CLAIM THE SAFE-T FILES SINCE 2 WEEKS AGO BUT AMAZON IS NOT GIVING OUR SAFE-T CLAIM AMOUNT FROM LAST 2 WEEKS CONTINUE IN UNDER INVASTIGATION TAB SO PASS THIS CLAIM AMOUNT OF THIS ORDERD ID
Seller_bpN1c1XEJJ1IB
same here too...Amazon not supporting sellers ...but customers loosing nothing ...we sellers losing all money .... amazon not taking any proper action to reduce this scam...
Seller_keNbJXNZwRgGy
Actually, the whole game is for traffic only. These policies will never change, but after few cases amazon blocks such consumer's account. This is the problem of such fraud customers and Indian mentality.
Seller_cYswodzBiRcs4
You are absolutely right, Sir. The "out of policy" approval from Amazon to customers is also a scam. This approach is causing sellers to lose confidence in the platform and move to Flipkart. Amazon needs to safeguard sellers' rights and support them for smoother operations.
