Re-verification issues - Business Type no option for individual seller
case ID： 12690694491
@Cooper_Amazon
Hello, I am a Chinese individual seller and I registered with my Chinese ID card.
I received an email on May 5th with the subject "Action Required: Re-Verify Your Amazon Seller Account" asking to complete the re-verification, but there is no option for the individual seller type.
When I typed there was no option for individual sellers so I couldn't verify it. If I choose the "Private Enterprise" option, I need to provide a business license, but since I am registered with a Chinese ID card, I cannot upload the business license. Can you provide me the link to the uploaded information of the individual seller?
Re-verification issues - Business Type no option for individual seller
case ID： 12690694491
@Cooper_Amazon
Hello, I am a Chinese individual seller and I registered with my Chinese ID card.
I received an email on May 5th with the subject "Action Required: Re-Verify Your Amazon Seller Account" asking to complete the re-verification, but there is no option for the individual seller type.
When I typed there was no option for individual sellers so I couldn't verify it. If I choose the "Private Enterprise" option, I need to provide a business license, but since I am registered with a Chinese ID card, I cannot upload the business license. Can you provide me the link to the uploaded information of the individual seller?
9 replies
Cooper_Amazon
Good Evening @Seller_B3LmuXgwOx0a4 - We are aware that some individual sellers selecting the ‘Individual’ business type are receiving error messages saying 'the current business type is not supported.'
The team is looking into this and should hopefully clarify the situation soon. We are requesting your patience at this time until we gather more information from the partner team. Thank you.
Sincerely, Cooper_Amazon
Sonny_Amazon
Hello @Smart1111,
This is Sonny from Amazon reaching out to check in on your concerns and current status of your account. Thank you for sharing details on the re-verification issues you have been having, let's consider some key questions here-
Hello, I am a Chinese individual seller and I registered with my Chinese ID card.
Please confirm your Selling Plan here, comparing "Professional" & "Individual" so we can provide clear steps to move forward in the process.
This is important as you mentioned being a Chinese seller, is your business address in Seller Central also in China?
When I typed there was no option for individual sellers so I couldn't verify it. If I choose the "Private Enterprise" option, I need to provide a business license, but since I am registered with a Chinese ID card, I cannot upload the business license. Can you provide me the link to the uploaded information of the individual seller?
If your business location is China, important document requirements can be found here.
As you continue working through the re-verification process it is key to consider how you registered your Seller Account from the start, and here is a resource on how to choose the correct business (legal entity) type,
I hope this information provides direction on your path forward during the re-verification process. If additional questions come up, feel free to reach out here for support!
Best,
Sonny
Seller_QPqunkVWcnxnc
I am a Chinese individual seller and I also get the same problem, how can I get the answer about this issue?
