Suspended Account
Dear Team,
I am reaching out to garner insights from your experiences with Amazon UK. I currently operate a professional account on Amazon.com and have applied for a global account. However, Amazon Europe unexpectedly deactivated my account, prompting me to consider establishing a new venture in the UK and creating a fresh account to sell products under the same brand name.
I suspect this situation might be tied to Amazon’s policies regarding selling on Amazon Europe, particularly considering the issues I’ve encountered with my existing US account.
I would appreciate your thoughts and advice on this matter.
Kind Regards,
Suspended Account
Dear Team,
I am reaching out to garner insights from your experiences with Amazon UK. I currently operate a professional account on Amazon.com and have applied for a global account. However, Amazon Europe unexpectedly deactivated my account, prompting me to consider establishing a new venture in the UK and creating a fresh account to sell products under the same brand name.
I suspect this situation might be tied to Amazon’s policies regarding selling on Amazon Europe, particularly considering the issues I’ve encountered with my existing US account.
I would appreciate your thoughts and advice on this matter.
Kind Regards,
0 replies
Seller_EHYOwAkoZV3Hb
Unfortunately, the two accounts are likely to get linked and both will be suspended, including your US one.
Seller_C1zZ6oZoqOULL
Unfortunately, by you not having a verified account it is against Amazon TOS. We have to play by their rules. They’re not just going to bend the rules for one person. Theres a reason these legal practises are in place as the other person above me said. It’s to prevent money laundering and other financial means. If they can’t verify you, then you can’t sell on Amazon. You have to remember these are legal enterprises its not just some black market where anyone can set up shop. My advise would be to create a case with Amazon. And as annoying as it will be. You’ll have to keep going round in circles until you get the answer you’re looking for. Good luck
Seller_FN33cyKga3XZZ
Our account is deactivated / suspended for almost 4 months now and it seems they don’t care. And despite providing all documents. We also have payments pending which they’re not providing. Is this a joke Amazon UK?
Seller_D59sukg3PflcJ
@Mirielle_Co
This is Aksh from Amazon, here to assist you with your concerns.
We understand that you have queries related to the creation of a new account.
As per Amazon’s business requirements we recommend our sellers to have a distinct selling account void of any policy violations on the platform. In order to achieve this, we request you to kindly ensure to keep your account devoid of any information that represent an other selling account.
For a dedicated assistance on the same, we recommend you to contact our Account Health Support team via the “Call Me Now” button on your Account Health Page.
Further, If you have more questions about our Multiple Account Policy, please go through our “[Selling Policies and Seller Code of Conduct], here
Kindly feel free to post on the same thread for any further queries. We’re here to help.
Regards,
Aksh
Seller_WIndmNYDp7rQF
There house there rules and if you dont play by them unfortunatly you are out.
Could you try eBay instead?
Wishing you good luck with your venture.
Seller_95YyNyoS06fVn
Good Morning
Pretty sure opening up another account would be pointless as they will link your information. This can be bank details, address or IP.
Amazon are pretty astute when it comes to this sort of thing.
