I get 1 star rating but without comments, Amazon's review team never been processed and is so disappointing!!!!!
I get 1-star rating but without comments on April 7, 2024 .This customer review without verified purchase,I found all orders and can't find this order, the reviewer never buy it and use the product, it is not the base on an honest opinions and experience.It is not really fair for a buyer to leave less than a rating of 1 without an explanation.Just saying ratings should require a comment if below 1. This is a malicious comment,it is not fair for us, and it will also mislead other custome.I contacted review-appeals@amazon.com several times , and never got a response.It is also hurting our small business as we are just getting started.They violates community guidelines but Amazon has been left unattended.This is so disappointing！！！！！！！！！
I get 1 star rating but without comments, Amazon's review team never been processed and is so disappointing!!!!!
I get 1-star rating but without comments on April 7, 2024 .This customer review without verified purchase,I found all orders and can't find this order, the reviewer never buy it and use the product, it is not the base on an honest opinions and experience.It is not really fair for a buyer to leave less than a rating of 1 without an explanation.Just saying ratings should require a comment if below 1. This is a malicious comment,it is not fair for us, and it will also mislead other custome.I contacted review-appeals@amazon.com several times , and never got a response.It is also hurting our small business as we are just getting started.They violates community guidelines but Amazon has been left unattended.This is so disappointing！！！！！！！！！
4 replies
Seller_Xhv1Y60t0Q6eS
No purchase order, only get 1 star rating no comment. Only a competitor would do that. But Amazon has been treating this unfair behavior as invisible!
Tatiana_Amazon
Hi @Seller_Xhv1Y60t0Q6eS,
I do understand your frustration with our product review policies and appreciate you sharing your opinion here on the forums. However, leaving both a product rating without a review and on an item that might have been purchased with a different account or on a different site is allowed and falls within our community guidelines. You can learn more about product reviews here.
I realize this is likely not the outcome you were hoping for, but your opinions and concerns are important to us. We do share the anecdotes provided by sellers here on the forums with the appropriate teams.
Tatiana
