Need help for missing product return (Order ID: 402-5489755-2725163)
Hello Sellers,
I received a return for Order ID: 402-5489755-2725163 but the returned box was Wrong & Used Product (product missing).
When I tried to file a SAFE-T claim, it is showing a message:
"You can file a claim only after 50 days from refund date."
I don’t understand why I need to wait 50 days when the product is clearly missing and I have proof.
Can anyone guide me on what I should do now?
How can I escalate this issue?
Need help for missing product return (Order ID: 402-5489755-2725163)
Hello Sellers,
I received a return for Order ID: 402-5489755-2725163 but the returned box was Wrong & Used Product (product missing).
When I tried to file a SAFE-T claim, it is showing a message:
"You can file a claim only after 50 days from refund date."
I don’t understand why I need to wait 50 days when the product is clearly missing and I have proof.
Can anyone guide me on what I should do now?
How can I escalate this issue?
0 replies
Seller_is03X1skCPEs4
post.no option pls wait 50days from refund date. After you can file the safe t claim for reimbursement of lost and damage of product.
Seller_is03X1skCPEs4
post.you can also filled the form report a suscipious order for checking abusive buyer.
