GTIN Exemption
Has anyone been able to apply for an exemption on an existing listing?
We have only just been made aware by Amazon that one of our listings has the incorrect UPC, the listing has been live for over 5 years so we do not want to lose the ranking and review history by starting all over again.
GTIN Exemption
Has anyone been able to apply for an exemption on an existing listing?
We have only just been made aware by Amazon that one of our listings has the incorrect UPC, the listing has been live for over 5 years so we do not want to lose the ranking and review history by starting all over again.
0 replies
Seller_0L2wIKRLuFYXz
No workaround that I know of, generally you need to end the listing and start again
Ezra_Amazon
Hello @Seller_aZ2iNVvPYqppf
Appreciate your message.
Obtaining a GTIN exemption for a product with an existing GTIN is not possible.
You can, however, request corrections for inaccurate data in the Amazon catalogue by reaching out to Seller Support.
Please refer to the help page Suggest changes to your product detail page and pay attention to the section on Proof requirement for updating attribute information on detail page so to ensure smooth processing.
Feel free to keep us posted. Best regards, Ezra
