Please Help to Remove Negative Product Review
Hi,
I need help with the removal of a review for the product, as it contains inappropriate language that could be misleading to potential customers.
Amazon case ID: 15321864651
ASIN: B0BXYYMQKF
Review URL: https://www.amazon.com/gp/customer-reviews/RUZANP64WL9VC/ref_=bcr_shw_rev_dtl
Review title: CHEAP
Review: VERY CHEAP LIGHT WEIGHT ONE YEAR WARANTY SHRT CODE.
A product review that complaints about the warranty should not be considered a valid product review for several reasons:
A warranty is just one aspect of a product, and focusing solely on complaints about the warranty overlooks other important factors such as product quality, performance, features, and overall user experience.
While warranty complaints can be important for consumers to consider, they may not necessarily reflect the overall quality or performance of the product itself. A product with an excellent warranty but poor performance could still receive positive reviews based on its primary functions.
Also, the review uses the term "cheap" in a manner that could misrepresent the quality of the product. While we understand the importance of honest feedback, we believe this particular word choice may not accurately reflect the product's value proposition.
The review discusses the product's weight, stating that it is "lightweight.", we believe that this particular detail could be misleading to potential customers as perceptions of weight can vary significantly from person to person.
Therefore, we kindly request that you review the mentioned feedback and consider its removal to prevent any potential confusion or misinterpretation among our valued customers.
Thank you for your attention to this matter. If you require any further information or clarification, please do not hesitate to contact us.
Best regards,
Geneva
Juice My Ride
Please Help to Remove Negative Product Review
Hi,
I need help with the removal of a review for the product, as it contains inappropriate language that could be misleading to potential customers.
Amazon case ID: 15321864651
ASIN: B0BXYYMQKF
Review URL: https://www.amazon.com/gp/customer-reviews/RUZANP64WL9VC/ref_=bcr_shw_rev_dtl
Review title: CHEAP
Review: VERY CHEAP LIGHT WEIGHT ONE YEAR WARANTY SHRT CODE.
A product review that complaints about the warranty should not be considered a valid product review for several reasons:
A warranty is just one aspect of a product, and focusing solely on complaints about the warranty overlooks other important factors such as product quality, performance, features, and overall user experience.
While warranty complaints can be important for consumers to consider, they may not necessarily reflect the overall quality or performance of the product itself. A product with an excellent warranty but poor performance could still receive positive reviews based on its primary functions.
Also, the review uses the term "cheap" in a manner that could misrepresent the quality of the product. While we understand the importance of honest feedback, we believe this particular word choice may not accurately reflect the product's value proposition.
The review discusses the product's weight, stating that it is "lightweight.", we believe that this particular detail could be misleading to potential customers as perceptions of weight can vary significantly from person to person.
Therefore, we kindly request that you review the mentioned feedback and consider its removal to prevent any potential confusion or misinterpretation among our valued customers.
Thank you for your attention to this matter. If you require any further information or clarification, please do not hesitate to contact us.
Best regards,
Geneva
Juice My Ride
0 replies
Seller_4zBzdtgCyS9EI
The customer describes the product as "cheap", they don't mean the price, but the quality. That is a product review. The mentioning of the limited warranty is with respect to the quality of the product and that due to it's cheap quality 1 year warranty isn't going to protect the buyer. This is a legit review and will not be removed.
SEAmod
Hi @Seller_yoIaF8SJJuIFL
Amazon will not remove a valid product review because star ratings are an important part of the customer review system on Amazon. As posted by @Seller_4zBzdtgCyS9EI it's a product review.
Susan