Hello! I'm a new seller and I have a question about my recent experience with Amazon. When I signed up, I completed all the necessary steps and was verified by them. However, it's been over three weeks since I delivered my orders on time, and I still haven't received my first deposits.

Amazon informed me that there's a delay in my sales proceeds due to an account review, implementing a 14-day reserve period for all orders after the delivery date. I've temporarily placed my account on "vacation mode" until I can figure things out.

Today, I received an email from the Amazon selling team asking for additional identity verification, in line with the Amazon Services Business Solutions Agreement. I promptly uploaded a new business bank statement, as requested. The email states that if I don't provide the required information within 10 days, disbursements for my Amazon selling account may be put on hold, or my account might be deactivated.

I've noticed that, so far, they've only requested the new bank statement, and everything else appears to be marked as verified. Is it normal for new sellers to experience this delay, or am I possibly missing something? Any advice or feedback would be greatly appreciated. Thank you!