Seller_8ClZEW0n7Nx2A
Customer sent back wrong item
so we process the refund and uploaded the picture showing the wrong item. Now customer opens a to z claim and they win. why when i looked at the no money refund we processed does it look like we didnt even do that
Tags:A to Z Claims
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Seller_8ClZEW0n7Nx2A
Customer sent back wrong item
so we process the refund and uploaded the picture showing the wrong item. Now customer opens a to z claim and they win. why when i looked at the no money refund we processed does it look like we didnt even do that
0 replies
Quincy_Amazon
Hello @Seller_8ClZEW0n7Nx2A
Thank you for posting your inquiry to the Forums.
Please feel free to provide the related order ID number to this thread and I can review the correspondence already provided.
Regards,
Quincy_Amazon
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