non returable product, automatic convert returnable category
i am selling aquarium live plant. when listing was active, product is in non returnable category, after few weeks, product automatic converts to returnable category.
i raise this issue to seller support, more than 15 times, all they said change category to gl-lawn_outdoor. i also do that. but problem still continue. i think seller support works nothing.
customer receive the product and return( they give reason that plant eaten by goats) . this type of silly reason they give. and amazon return the product.
last month i very disappointed, any help are most welcome
non returable product, automatic convert returnable category
i am selling aquarium live plant. when listing was active, product is in non returnable category, after few weeks, product automatic converts to returnable category.
i raise this issue to seller support, more than 15 times, all they said change category to gl-lawn_outdoor. i also do that. but problem still continue. i think seller support works nothing.
customer receive the product and return( they give reason that plant eaten by goats) . this type of silly reason they give. and amazon return the product.
last month i very disappointed, any help are most welcome
1 reply
Adam_Amazon_
Hello @Seller_snjIUV0zQiSGJ,
Thank you for your post. This is frustrating for sure. What was Sellers Support answer? are you still facing the same issue now?
Adam
