Feedback
Order number: 114-2199267-7518666
Case ID: 17592255001
Customer feedback: "Box beat up grandson took item. When unpacked out of beat up box, one control on top was twisted. My son bent it back. I received a return slip. Freight was $136.00 to ship it to address. I ORDERED THIS FROM AMAZON, NOT SOMEBODY ELSE. 40 OR SO IS WHAT IT SAID."
This feedback is related to product quality and the shipping condition of an Amazon-fulfilled order. This feedback does not comply with Amazon’s feedback policies.
We have requested its removal but were unable to delete it.
I am requesting the Amazon feedback team to review this comment again.
I hope the feedback team can assist me. Thank you very much.
@Jurgen_Amazon @Ricardo_Amazon @Sunnie_Amazon @Joey_Amazon @KJ_Amazon @Dominic_Amazon@Danny_Amazon
Feedback
Order number: 114-2199267-7518666
Case ID: 17592255001
Customer feedback: "Box beat up grandson took item. When unpacked out of beat up box, one control on top was twisted. My son bent it back. I received a return slip. Freight was $136.00 to ship it to address. I ORDERED THIS FROM AMAZON, NOT SOMEBODY ELSE. 40 OR SO IS WHAT IT SAID."
This feedback is related to product quality and the shipping condition of an Amazon-fulfilled order. This feedback does not comply with Amazon’s feedback policies.
We have requested its removal but were unable to delete it.
I am requesting the Amazon feedback team to review this comment again.
I hope the feedback team can assist me. Thank you very much.
@Jurgen_Amazon @Ricardo_Amazon @Sunnie_Amazon @Joey_Amazon @KJ_Amazon @Dominic_Amazon@Danny_Amazon
0 replies
Dougal_Amazon
Hello @Seller_B5khKqIEFyNfF,
My name is Dougal and I will try and assist. Thank you for including both the order ID # and case ID of your feedback removal request.
As mentioned in the case the feedback does not meet any of the 3 criteria mentioned in the Can Amazon remove buyer feedback? help page.
Please let me know if you have any additional questions.
Best, Dougal
