Seller_qTpDZJcuLhiyl
There's an issue with updating backup payment method
We're experiencing difficulties updating our backup payment method for Amazon ads. Despite following the instructions provided via email and troubleshooting with a phone representative, the page continues to load indefinitely. The agent revealed that this is a known issue on Amazon's end. To move forward with our ad campaigns, could you please assist us in finding a solution or provide an alternative workaround to resolve this issue?
Tags:Advertising
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1 reply
Danny_Amazon
Hey there @Seller_qTpDZJcuLhiyl- thanks for surfacing this on the forums as well. If this issue is still impacting you, could you please share your case ID opened with the Advertising Support team so I can help take a look with you from my end?
Thanks in advance!
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