There's an issue with updating backup payment method
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Seller_qTpDZJcuLhiyl

There's an issue with updating backup payment method

We're experiencing difficulties updating our backup payment method for Amazon ads. Despite following the instructions provided via email and troubleshooting with a phone representative, the page continues to load indefinitely. The agent revealed that this is a known issue on Amazon's end. To move forward with our ad campaigns, could you please assist us in finding a solution or provide an alternative workaround to resolve this issue?

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Grow Your Business
Tags:Advertising
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Danny_Amazon
In reply to: Seller_qTpDZJcuLhiyl's post

Hey there @Seller_qTpDZJcuLhiyl- thanks for surfacing this on the forums as well. If this issue is still impacting you, could you please share your case ID opened with the Advertising Support team so I can help take a look with you from my end?

Thanks in advance!

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