There's an issue with updating backup payment method
We're experiencing difficulties updating our backup payment method for Amazon ads. Despite following the instructions provided via email and troubleshooting with a phone representative, the page continues to load indefinitely. The agent revealed that this is a known issue on Amazon's end. To move forward with our ad campaigns, could you please assist us in finding a solution or provide an alternative workaround to resolve this issue?
There's an issue with updating backup payment method
We're experiencing difficulties updating our backup payment method for Amazon ads. Despite following the instructions provided via email and troubleshooting with a phone representative, the page continues to load indefinitely. The agent revealed that this is a known issue on Amazon's end. To move forward with our ad campaigns, could you please assist us in finding a solution or provide an alternative workaround to resolve this issue?
1 reply
Danny_Amazon
Hey there @Seller_qTpDZJcuLhiyl- thanks for surfacing this on the forums as well. If this issue is still impacting you, could you please share your case ID opened with the Advertising Support team so I can help take a look with you from my end?
Thanks in advance!
