The application for Brand Registry has been rejected.
Hello @Dougal_Amazon,
I am asking for your help on this forum according to your reply. Now we are in a hurry to use the brand registration, but we have been unable to pass the audit, which is very troubling to us. I hope you can help me solve the current problem!
This is the message I got when my application for Brand Registry was rejected.
a) your account has engaged in a violation of the Brand Registry policy, such as, but not limited to, submitting an invalid notice or tamper with the directory through our notice submission channel; b) Your application or account is associated with another Amazon account or Brand that violates Amazon or Brand Registry policies; c) you are associated as the principal owner with one or more sales accounts, all of which are not verified by the Seller; d) Inability to provide sufficient evidence to prove the brand identity on the commodity/package; E) your sales account has been disabled; Or f) your trademark application seems to be a possible violation of federal regulations, and by the rules of the United States patent and trademark office to apply for the company.
case ID:15484647501
This question has puzzled me for more than two months.
The relevant materials I have provided are well documented and true.
I wonder if that's the reason. The company name I registered on Amazon was in Chinese pinyin, but when I registered the trademark on USPTO, the company name I used at that time was translated in Chinese, so that the name may look inconsistent, but it is actually a company name. I read your conversation. But I still don't know how to deal with it to solve my problem.
Can anyone guide me properly on what to do to fix this error. I have been going in circles with my solutions. Thank you so much.
The application for Brand Registry has been rejected.
Hello @Dougal_Amazon,
I am asking for your help on this forum according to your reply. Now we are in a hurry to use the brand registration, but we have been unable to pass the audit, which is very troubling to us. I hope you can help me solve the current problem!
This is the message I got when my application for Brand Registry was rejected.
a) your account has engaged in a violation of the Brand Registry policy, such as, but not limited to, submitting an invalid notice or tamper with the directory through our notice submission channel; b) Your application or account is associated with another Amazon account or Brand that violates Amazon or Brand Registry policies; c) you are associated as the principal owner with one or more sales accounts, all of which are not verified by the Seller; d) Inability to provide sufficient evidence to prove the brand identity on the commodity/package; E) your sales account has been disabled; Or f) your trademark application seems to be a possible violation of federal regulations, and by the rules of the United States patent and trademark office to apply for the company.
case ID:15484647501
This question has puzzled me for more than two months.
The relevant materials I have provided are well documented and true.
I wonder if that's the reason. The company name I registered on Amazon was in Chinese pinyin, but when I registered the trademark on USPTO, the company name I used at that time was translated in Chinese, so that the name may look inconsistent, but it is actually a company name. I read your conversation. But I still don't know how to deal with it to solve my problem.
Can anyone guide me properly on what to do to fix this error. I have been going in circles with my solutions. Thank you so much.
0 replies
JiAlex_Amazon
Hello @Seller_3PbxmtU0T2WuT!
My name is JiAlex from the Community Manager team here on forums. I wanted to follow up on your post. In regard to your inquiry, after taking a look on the case resolution, I am able to give some guidance on common pitfalls for decline reasons but will not be able to disclose further information.
Please see common rejection reasons below.
1. Brand Registry sources the business name from the USPTO website and hence any incomplete or inaccurate information on the USPTO website associated with your trademark may negatively impact your application. For example, if we could not verify the registered business name and business identifier (e.g. tax ID number or business ID number) provided by you at the time submitting the Brand Registry enrollment form. If the name of the business owning the trademark is incorrectly updated on the USPTO website, please make sure you update the business information correctly on the USPTO website first before submitting your new Brand application.
2. Manufacturing agreement - some sellers commonly attach invoices for these. The invoice is not a valid for of letter of authorization and listed in the invalid type.
3. Documents are not authentic and forged.
4. Attorney that is listed on the trademark is sanctioned by USPTO or Amazon.
5. Seller has low Account Health metrics, or other selling accounts in bad standing (terminated, deactivated etc..)
These are some things that you can review with your application. However, I cannot pinpoint the exact reason as these are more general and common pitfalls. Keep in mind if you do mirror of previous application you may get declined again.
Please review the application requirements closely and our application guide before try to reapply with Brand registry.
Thank you.
JiAlex
