Action Needed: Update your shipping prices
Hello everyone,
I'm new seller. Today I received an email from AMZ asking me to update shipping cost. The item I sell is canvas, size 12x18, price 31.10 USD, shipping fee is 4.98 USD. Where is wrong? Thank you very much for your advice!
Action Needed: Update your shipping prices
Hello everyone,
I'm new seller. Today I received an email from AMZ asking me to update shipping cost. The item I sell is canvas, size 12x18, price 31.10 USD, shipping fee is 4.98 USD. Where is wrong? Thank you very much for your advice!
Seller_kIukTwdhvntAp
As @Seller_NbYSGJ8Tehgbv notes, it can be something that was entered wrong.
It can also be a case where Amazon has ridiculous expectations for the cost of shipping.
Go into your shipping template and look to see if there are any error messages.
For example, you MUST charge the same for every region of the country (for every shipping class) despite different costs due to distances. That is a holdover (hang over) from Amazon starting with BOOKS that were all sent Media Mail and the cost was the same no matter how far they traveled.
Since I ship a lot of items, how did you figure that a canvas that size could ship for $4.98 (MINUS the Amazon 15% to 20% fee which leaves you about $4.00?)
If I use your dimension with no added size for packaging (18x12x1 --est) and 8 ounces, going half way across the country, my discounted price for Ground Advantage is $4.55.
That does not include any costs for envelopes, padding, labels and so on.
Unless you are from China and getting their huge discounts you're losing money on shipping costs every sale you get.
7 replies
Seller_NbYSGJ8Tehgbv
Most problems on Amazon are caused by an unknown human error.
I, myself, had a listing suspended due to the word "AVENGERS" on my bullet points which was insane because I was selling a dog shampoo.
Turns out....my keyboard wrote AVENGERS by mistake (autocorrect) as was pointed out by the account health team.
Its possible that you may believe that your shipping is set to 4.98 USD but its important to double check all of this. There may be a decimal point in the wrong place. Amazon is not an easy platform to navigate through and its possible that your shipping rate is excessive by accident.
Seller_kIukTwdhvntAp
As @Seller_NbYSGJ8Tehgbv notes, it can be something that was entered wrong.
It can also be a case where Amazon has ridiculous expectations for the cost of shipping.
Go into your shipping template and look to see if there are any error messages.
For example, you MUST charge the same for every region of the country (for every shipping class) despite different costs due to distances. That is a holdover (hang over) from Amazon starting with BOOKS that were all sent Media Mail and the cost was the same no matter how far they traveled.
Since I ship a lot of items, how did you figure that a canvas that size could ship for $4.98 (MINUS the Amazon 15% to 20% fee which leaves you about $4.00?)
If I use your dimension with no added size for packaging (18x12x1 --est) and 8 ounces, going half way across the country, my discounted price for Ground Advantage is $4.55.
That does not include any costs for envelopes, padding, labels and so on.
Unless you are from China and getting their huge discounts you're losing money on shipping costs every sale you get.
Rose_Amazon
Hi @HL_The_Best_Store,
Thanks for the post and welcome to The Forums. We are excited to have you here!
Thanks for the post. If the seller's solution on this post solution solve the issue feel free to mark it as “Most Helpful Reply”. You can do so by using the 3 dots in the corner of their post. This helps other sellers find the answer to your question at the top of the post just in case they find themselves in a similar situation.
There is also the New Seller group within the Seller Forums that provides a safe space for new Sellers to post any questions, interact with and learn from other Seller's threads, and meet and network with other new Sellers. If you haven’t already visited the group, you can access them by following the steps below:
• Top of your dashboard, click on Groups
• Under Discussion group, click on New Seller Community
Best regards,
Rose_Amazon
