Report of Potential Malicious Activity on Amazon
Dear Amazon Customer Service Team,
I hope this message finds you well. I am writing to bring to your attention a concerning issue regarding a recent review left on my product, which I believe may be the result of malicious intent.
The customer in question can be found via the following profile link: [Moderator edit: removed personal data] They have left a total of three one-star reviews across different products, all containing the exact same comment: “Cheap Chinese crap..don’t waste your money if you want a real challenge coin..you’ll be disappointed.”
This pattern suggests a possibility of coordinated malicious behavior aimed at damaging the reputation of my product without substantial justification. I am concerned that these reviews do not reflect genuine feedback but rather a deliberate attempt to mislead potential customers.
I kindly ask you to review this situation and consider taking appropriate action against the profile in question. Maintaining the integrity of the review system is essential for all sellers, and I appreciate your attention to this matter.
Thank you for your support.
Best regards,
ZHIWEN LIANG
Report of Potential Malicious Activity on Amazon
Dear Amazon Customer Service Team,
I hope this message finds you well. I am writing to bring to your attention a concerning issue regarding a recent review left on my product, which I believe may be the result of malicious intent.
The customer in question can be found via the following profile link: [Moderator edit: removed personal data] They have left a total of three one-star reviews across different products, all containing the exact same comment: “Cheap Chinese crap..don’t waste your money if you want a real challenge coin..you’ll be disappointed.”
This pattern suggests a possibility of coordinated malicious behavior aimed at damaging the reputation of my product without substantial justification. I am concerned that these reviews do not reflect genuine feedback but rather a deliberate attempt to mislead potential customers.
I kindly ask you to review this situation and consider taking appropriate action against the profile in question. Maintaining the integrity of the review system is essential for all sellers, and I appreciate your attention to this matter.
Thank you for your support.
Best regards,
ZHIWEN LIANG
0 replies
Danny_Amazon
Hello @Seller_7tFoLZZLSw6aF- and thank you for taking the time to post about the review trends from this customer profile.
I wanted to let you know that the seller forums community does not engage in posting personal information, about sellers or customers, and I have removed the link to that profile just in case, in accordance with our Community Guidelines.
However, for any reviews you find suspicious, please do report them as abusive using the link next to the review. You can also report the profile as a whole by clicking the three dots in the top right of the profile view. This will allow our teams to investigate holistically.
I appreciate your understanding, and you looking to the forums for some assistance with this. If you would like to also connect with the Amazon Seller Support team, you can create a case with them by following this link.
Best,
Danny
