Unable to receive a verification SMS for deposit mothods updating
I am not able to update my deposit method.
When setting up a deposit method, a verification SMS is required, but a verification SMS with a link cannot be received. I do get the OTP on my phone when I log in though.
I have contacted my carrier and they have confirmed that my phone number is functioning normally and there are no issues with blocking or restricting the receipt of SMS.
Additionally, I tried changing my login phone number to a number from another carrier, but that number also failed to receive the verification SMS when trying to change the number.
HElP!!
Unable to receive a verification SMS for deposit mothods updating
I am not able to update my deposit method.
When setting up a deposit method, a verification SMS is required, but a verification SMS with a link cannot be received. I do get the OTP on my phone when I log in though.
I have contacted my carrier and they have confirmed that my phone number is functioning normally and there are no issues with blocking or restricting the receipt of SMS.
Additionally, I tried changing my login phone number to a number from another carrier, but that number also failed to receive the verification SMS when trying to change the number.
HElP!!
6 replies
Seller_rI7BZIczK8iAC
That means you are NOT the one who created this seller account. You are NOT the "Primary Account manager". Most probably you are a Secondary user. Only the Primary Account Manager has the authority to change the deposit method.
Seller_IP7YinJaBQ1E8
This problem ended up being solved by receiving a verification link via email.
