Zebra ZP505 not printing
I recently started selling on Amazon, but I still need help getting my Zebra ZP505 to print shipping labels. When I click on Print Label, Zebra will drop out a blank label. It looks like it's printing, but I only get a blank label. I contacted Amazon tech support, but they told me they have nothing to do with printers. I know this sprinter is working fine because I am printing labels on eBay without any problem. I have been searching the internet and YouTube but without any luck. I am using PC, Win10, Google Chrome, USPS, and yes I tried on a different browser. Same thing. Please help. Thanks
Zebra ZP505 not printing
I recently started selling on Amazon, but I still need help getting my Zebra ZP505 to print shipping labels. When I click on Print Label, Zebra will drop out a blank label. It looks like it's printing, but I only get a blank label. I contacted Amazon tech support, but they told me they have nothing to do with printers. I know this sprinter is working fine because I am printing labels on eBay without any problem. I have been searching the internet and YouTube but without any luck. I am using PC, Win10, Google Chrome, USPS, and yes I tried on a different browser. Same thing. Please help. Thanks
0 replies
Seller_nRFmxiQg4EGrw
There is something about Amazon that the Zebra drivers do not like. Google "Seagull Printer Drivers" and download their free driver for your Zebra. These drivers have solved many of the problems that Amazon sellers have had with Zebra printers.
Seller_yKsH1VcZkLlOV
For some reason my 505 struggle so I switch to Zebra 450, I recalled in order to make it work (ZP505) I download Zebra 500 software and it work I believe is two different one's but try different drives
Jameson_Amazon
Hi @Seller_0Ru1vMdZX8ICB,
Thank you for reaching out on the Seller Forums! So happy to see that other sellers have jumped in here with helpful advice!
Have you been able to successfully print your shipping labels since posting this thread? If you haven't done so already, I would recommend reading through this resource for printer troubleshooting tips.
If you continue running into this issue, please send me your case IDs and I'd be happy to see how I can help further!
Thanks again,
Jameson
Seller_bgmcNFSQ8G693
I rather fight a rabid grizzly bear than ever deal with zebra printers again.
You need to ensure whatever port your USB is connected to is what port you download the driver for - typically, you will not be able to change ports easily after selecting one.
Download the driver for your USB port selection (can get the drive on UPS or Zebra Website)
Enable sharing on the device.
Hopefully that helps
Seller_JNpMXcdRHNA4F
You can download as a zpl file and send directly to your printer.
may be slightly different as we use a ZP500 Plus
- open printer queue
- click printer menu ---> printing preferences
- click tools tab
- select "action" under command type
- select "send file" under command name
- click the "..." at the bottom and browse to your downloads folder and select the file.
- click "send"
