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Seller_kqnOP2Tz20ISr

Why does amazon allow pending orders

Let it be said right off the bat: we have had many many pending orders over the 15 plus years of selling on amazon. The question is, why does amazon honor negligence on the part of the buyer at the expense of the seller. During the good old days there was always an email alert from the amazon telling the seller that a buyer has attempted to purchase an item but that the sale has not been finalized due to a problem with the buyer's account. The order, in other words, was pending. Where else in this digitalized world can a company hold your inventory ransom - other than on amazon? Try purchasing an airline ticket online with incorrect credit card information? One can't buy on margin in the stock market without getting a loan from his brokerage. So, why can a customer place an order on amazon, without the proper means to finalize the purchase, and, thereby, take possession of the item, even though the transaction has not been completed? What is the actual logic of a pending order? Is it the stated truth within amazon that all buyers are granted supreme rights over lowly sellers? (Again, this is not in any way our first pending order.) It is apparent from other posts on this new - horrid - seller forum that many many sellers have had far worse experiences with pending orders than we have had. Still, why does amazon allow this? It is marketplace only because there are sellers first, then buyers looking to purchase. It boggles the mind.

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Tags:Packaging
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Seller_kqnOP2Tz20ISr

Why does amazon allow pending orders

Let it be said right off the bat: we have had many many pending orders over the 15 plus years of selling on amazon. The question is, why does amazon honor negligence on the part of the buyer at the expense of the seller. During the good old days there was always an email alert from the amazon telling the seller that a buyer has attempted to purchase an item but that the sale has not been finalized due to a problem with the buyer's account. The order, in other words, was pending. Where else in this digitalized world can a company hold your inventory ransom - other than on amazon? Try purchasing an airline ticket online with incorrect credit card information? One can't buy on margin in the stock market without getting a loan from his brokerage. So, why can a customer place an order on amazon, without the proper means to finalize the purchase, and, thereby, take possession of the item, even though the transaction has not been completed? What is the actual logic of a pending order? Is it the stated truth within amazon that all buyers are granted supreme rights over lowly sellers? (Again, this is not in any way our first pending order.) It is apparent from other posts on this new - horrid - seller forum that many many sellers have had far worse experiences with pending orders than we have had. Still, why does amazon allow this? It is marketplace only because there are sellers first, then buyers looking to purchase. It boggles the mind.

Tags:Packaging
30
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Seller_Hi7wbO2Kbo6bl

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Seller_kqnOP2Tz20ISr
why does amazon honor negligence on the part of the buyer at the expense of the seller.
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Amazon isn't about to alienate their buyers by canceling an order just because they made a typographical error.

Nor should they. Do they give them too much leeway -- yes, I think so. Two tries ought to be sufficient.

10
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Dominic_Amazon

Hi @Seller_kqnOP2Tz20ISr,

Dominic from Amazon here, happy to provide some additional insight.

Amazon assumes the risk of buyer non-payment for every order in the Unshipped orders report, and for every order that can be confirmed or canceled on your Manage orders page.

Here are some of the most common reasons for orders being in Pending status:

  • Amazon has been unable to obtain authorization for the buyer's credit card.
  • The buyer selected convenience store payment but hasn't completed the payment.
  • For an FBA order, the buyer has qualified for free shipping and the order is waiting for all of the order items to be gathered.
  • For an FBA order, if the order is for multiple items but one item is out of stock. Even if Amazon chooses to divide the order and send the in-stock FBA Units, the order will still show Pending status.

Please let me know if you have any questions!

Best,

Dominic

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Seller_kqnOP2Tz20ISr

Why does amazon allow pending orders

Let it be said right off the bat: we have had many many pending orders over the 15 plus years of selling on amazon. The question is, why does amazon honor negligence on the part of the buyer at the expense of the seller. During the good old days there was always an email alert from the amazon telling the seller that a buyer has attempted to purchase an item but that the sale has not been finalized due to a problem with the buyer's account. The order, in other words, was pending. Where else in this digitalized world can a company hold your inventory ransom - other than on amazon? Try purchasing an airline ticket online with incorrect credit card information? One can't buy on margin in the stock market without getting a loan from his brokerage. So, why can a customer place an order on amazon, without the proper means to finalize the purchase, and, thereby, take possession of the item, even though the transaction has not been completed? What is the actual logic of a pending order? Is it the stated truth within amazon that all buyers are granted supreme rights over lowly sellers? (Again, this is not in any way our first pending order.) It is apparent from other posts on this new - horrid - seller forum that many many sellers have had far worse experiences with pending orders than we have had. Still, why does amazon allow this? It is marketplace only because there are sellers first, then buyers looking to purchase. It boggles the mind.

68 views
3 replies
Tags:Packaging
30
Reply
user profile
Seller_kqnOP2Tz20ISr

Why does amazon allow pending orders

Let it be said right off the bat: we have had many many pending orders over the 15 plus years of selling on amazon. The question is, why does amazon honor negligence on the part of the buyer at the expense of the seller. During the good old days there was always an email alert from the amazon telling the seller that a buyer has attempted to purchase an item but that the sale has not been finalized due to a problem with the buyer's account. The order, in other words, was pending. Where else in this digitalized world can a company hold your inventory ransom - other than on amazon? Try purchasing an airline ticket online with incorrect credit card information? One can't buy on margin in the stock market without getting a loan from his brokerage. So, why can a customer place an order on amazon, without the proper means to finalize the purchase, and, thereby, take possession of the item, even though the transaction has not been completed? What is the actual logic of a pending order? Is it the stated truth within amazon that all buyers are granted supreme rights over lowly sellers? (Again, this is not in any way our first pending order.) It is apparent from other posts on this new - horrid - seller forum that many many sellers have had far worse experiences with pending orders than we have had. Still, why does amazon allow this? It is marketplace only because there are sellers first, then buyers looking to purchase. It boggles the mind.

Tags:Packaging
30
68 views
3 replies
Reply
user profile

Why does amazon allow pending orders

by Seller_kqnOP2Tz20ISr

Let it be said right off the bat: we have had many many pending orders over the 15 plus years of selling on amazon. The question is, why does amazon honor negligence on the part of the buyer at the expense of the seller. During the good old days there was always an email alert from the amazon telling the seller that a buyer has attempted to purchase an item but that the sale has not been finalized due to a problem with the buyer's account. The order, in other words, was pending. Where else in this digitalized world can a company hold your inventory ransom - other than on amazon? Try purchasing an airline ticket online with incorrect credit card information? One can't buy on margin in the stock market without getting a loan from his brokerage. So, why can a customer place an order on amazon, without the proper means to finalize the purchase, and, thereby, take possession of the item, even though the transaction has not been completed? What is the actual logic of a pending order? Is it the stated truth within amazon that all buyers are granted supreme rights over lowly sellers? (Again, this is not in any way our first pending order.) It is apparent from other posts on this new - horrid - seller forum that many many sellers have had far worse experiences with pending orders than we have had. Still, why does amazon allow this? It is marketplace only because there are sellers first, then buyers looking to purchase. It boggles the mind.

Tags:Packaging
30
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Seller_Hi7wbO2Kbo6bl

user profile
Seller_kqnOP2Tz20ISr
why does amazon honor negligence on the part of the buyer at the expense of the seller.
View post

Amazon isn't about to alienate their buyers by canceling an order just because they made a typographical error.

Nor should they. Do they give them too much leeway -- yes, I think so. Two tries ought to be sufficient.

10
user profile
Dominic_Amazon

Hi @Seller_kqnOP2Tz20ISr,

Dominic from Amazon here, happy to provide some additional insight.

Amazon assumes the risk of buyer non-payment for every order in the Unshipped orders report, and for every order that can be confirmed or canceled on your Manage orders page.

Here are some of the most common reasons for orders being in Pending status:

  • Amazon has been unable to obtain authorization for the buyer's credit card.
  • The buyer selected convenience store payment but hasn't completed the payment.
  • For an FBA order, the buyer has qualified for free shipping and the order is waiting for all of the order items to be gathered.
  • For an FBA order, if the order is for multiple items but one item is out of stock. Even if Amazon chooses to divide the order and send the in-stock FBA Units, the order will still show Pending status.

Please let me know if you have any questions!

Best,

Dominic

00
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user profile
Seller_Hi7wbO2Kbo6bl

user profile
Seller_kqnOP2Tz20ISr
why does amazon honor negligence on the part of the buyer at the expense of the seller.
View post

Amazon isn't about to alienate their buyers by canceling an order just because they made a typographical error.

Nor should they. Do they give them too much leeway -- yes, I think so. Two tries ought to be sufficient.

10
user profile
Seller_Hi7wbO2Kbo6bl

user profile
Seller_kqnOP2Tz20ISr
why does amazon honor negligence on the part of the buyer at the expense of the seller.
View post

Amazon isn't about to alienate their buyers by canceling an order just because they made a typographical error.

Nor should they. Do they give them too much leeway -- yes, I think so. Two tries ought to be sufficient.

10
Reply
user profile
Dominic_Amazon

Hi @Seller_kqnOP2Tz20ISr,

Dominic from Amazon here, happy to provide some additional insight.

Amazon assumes the risk of buyer non-payment for every order in the Unshipped orders report, and for every order that can be confirmed or canceled on your Manage orders page.

Here are some of the most common reasons for orders being in Pending status:

  • Amazon has been unable to obtain authorization for the buyer's credit card.
  • The buyer selected convenience store payment but hasn't completed the payment.
  • For an FBA order, the buyer has qualified for free shipping and the order is waiting for all of the order items to be gathered.
  • For an FBA order, if the order is for multiple items but one item is out of stock. Even if Amazon chooses to divide the order and send the in-stock FBA Units, the order will still show Pending status.

Please let me know if you have any questions!

Best,

Dominic

00
user profile
Dominic_Amazon

Hi @Seller_kqnOP2Tz20ISr,

Dominic from Amazon here, happy to provide some additional insight.

Amazon assumes the risk of buyer non-payment for every order in the Unshipped orders report, and for every order that can be confirmed or canceled on your Manage orders page.

Here are some of the most common reasons for orders being in Pending status:

  • Amazon has been unable to obtain authorization for the buyer's credit card.
  • The buyer selected convenience store payment but hasn't completed the payment.
  • For an FBA order, the buyer has qualified for free shipping and the order is waiting for all of the order items to be gathered.
  • For an FBA order, if the order is for multiple items but one item is out of stock. Even if Amazon chooses to divide the order and send the in-stock FBA Units, the order will still show Pending status.

Please let me know if you have any questions!

Best,

Dominic

00
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