Newly launch active listing but page not found. Any help please?
I have a newly active listing but page not found. I visit my account health and no signs or notifications of any compliance issues. Please help!
Newly launch active listing but page not found. Any help please?
I have a newly active listing but page not found. I visit my account health and no signs or notifications of any compliance issues. Please help!
0 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_EWLapbNhjsSuV,
According to Amazon's help page on listing display issues, new listings can take anywhere from 5 minutes up to 24 hours to appear in the catalog. This waiting period is completely normal.
Since you've already checked Account Health and found no compliance issues, here are a few other things worth checking in your Manage Inventory:
Your listing might be marked as "Inactive" if:
- The quantity is accidentally set to 0
- There's a start/end date issue
- There's a pricing error
- The product needs additional approval
The help page also mentions that listings can be in "Suppressed" status or still in "drafts" - might be worth checking those sections too.
If you're still not seeing your listing after 24 hours, I'd recommend reaching out to Seller Support for more detailed assistance.
Best regards, Michael
Glenn_Amazon
Hi there @Seller_EWLapbNhjsSuV,
I'm sorry you are having issues with your listing. Do you have an open Seller Support Case on this issue I could review? There are a lot of different reasons the listing might be inactive or missing from your inventory. Any details you can provide will make it easier for me to assist. Thank you.
-Glenn
