Return Package lost in transit (Contd.)
Dear @KJ_Amazon,
Reaching out regarding the previous thread :
https://sellercentral.amazon.com/seller-forums/discussions/t/2aa197b3-744a-4c4d-998a-ba8114c8d16b?postId=894dd32c-5295-4fcc-9842-852333f651d6
We are still awaiting a credit to for the Insurance Claim for the following order. It is now almost 6 weeks since the Claim approval date.
===================================================
Order Number: 113-4736453-4464238 shipped via USPS
UPS Claim Number: 5376039101A
Claim Approval Date: 3/22/2024
Amount: $56.14
==============================================
Similarly, another claim for Order 113-5543849-8151462, Claim Number C0201321500 for $43.99 was approved on April 5, 2024 but has not been credited yet.
Could you please help resolve the claim settlement?
Return Package lost in transit (Contd.)
Dear @KJ_Amazon,
Reaching out regarding the previous thread :
https://sellercentral.amazon.com/seller-forums/discussions/t/2aa197b3-744a-4c4d-998a-ba8114c8d16b?postId=894dd32c-5295-4fcc-9842-852333f651d6
We are still awaiting a credit to for the Insurance Claim for the following order. It is now almost 6 weeks since the Claim approval date.
===================================================
Order Number: 113-4736453-4464238 shipped via USPS
UPS Claim Number: 5376039101A
Claim Approval Date: 3/22/2024
Amount: $56.14
==============================================
Similarly, another claim for Order 113-5543849-8151462, Claim Number C0201321500 for $43.99 was approved on April 5, 2024 but has not been credited yet.
Could you please help resolve the claim settlement?
0 replies
Seller_XSCYWSv5ioMB0
@KJ_Amazon@Dougal_AmazonRequesting your attention please.
TaylorR_Amazon
Hello @Seller_XSCYWSv5ioMB0, I will need to do some research to see if this is on the carrier side or the Amazon side. Have you spoken to Seller Support? If so, what is the most recent case ID(s)?
