Cannot Add Recipient in Seller Wallet
The Add Recipient feature in Amazon Seller Wallet is not working for me and I cannot add my manufacturer as a recipient which means I cannot pay them.
When I fill out all of the required fields and click 'Add recipient' I get a Thank You message saying "Your action has been confirmed. You can now close this page and return to Seller Wallet".
However, when I go to the Send a payment tab and click the recipient drop-down field, there is no recipient to click on in the list.
My Case ID is 16623464251.
Please help!
Cannot Add Recipient in Seller Wallet
The Add Recipient feature in Amazon Seller Wallet is not working for me and I cannot add my manufacturer as a recipient which means I cannot pay them.
When I fill out all of the required fields and click 'Add recipient' I get a Thank You message saying "Your action has been confirmed. You can now close this page and return to Seller Wallet".
However, when I go to the Send a payment tab and click the recipient drop-down field, there is no recipient to click on in the list.
My Case ID is 16623464251.
Please help!
2 replies
Seller_L3s0muRb8XfnA
As you've all been super helpful in the past with similar cases, I would love your advice on this @CR_Amazon@Connor_Amazon@Josh_Amazon@Micah_Amazon !
I urgently need to pay my manufacturer for another inventory order to restock my Amazon listing before I run out...
Thank you :)
Nano_Amazon
Hello @Seller_L3s0muRb8XfnA
Thanks for reaching out to Amazon Forums. Could you please confirm whether you are still experiencing issues with adding a recipient in your seller wallet? I was reviewing the case ID you shared with us, and our team requested some additional information, but you did not get back to them. Please feel free to open a new case with our seller support team for further assistance.
Have a great day!
Nano
