about deals
hi all,
We are not receiving any Deals recommendations from Amazon. Please guide us on the necessary actions we need to take to resolve this.
about deals
hi all,
We are not receiving any Deals recommendations from Amazon. Please guide us on the necessary actions we need to take to resolve this.
7 replies
Roberto_Amazon
Hello! @Seller_02ctJy1XTqkSM
This is Roberto. Eligibility for Deals recommendations happen automatically based on multiple factors, see the section for Product eligibility in the help page below:
If you still have concerns or further questions, please contact our Seller Support team.
Regards,
Seller_02ctJy1XTqkSM
Hi Roberto,
We meet all the eligibility criteria for deals, including a minimum 3-star rating, at least 5 reviews, product variations, and all products enrolled in FBA. However, for the past two months, we have not received any deals recommendations from Amazon. Despite raising multiple support tickets, the issue remains unresolved.
Additionally, we have noticed that some other ASINs, which do not meet the required criteria (such as having no reviews), are still receiving deals tags.
Roberto_Amazon
Hello! @Seller_02ctJy1XTqkSM
Meeting all the requirements does not guarantee that you will receive recommendations. Recommendations are displayed automatically, that being said, I can forward your concerns with our Deals team for further insight.
Please provide me the case ID that you raised with Seller Support, as I need further details before I can contact the Deals team.
Regards,
Seller_02ctJy1XTqkSM
Hi,
please find the case id's below for your reference
11052636382, 11052913842, 11037484252 please do the needful
Roberto_Amazon
@Seller_02ctJy1XTqkSM Thank you. I am currently looking into this.
I will get back to you once I have an update.
Regards,
Roberto_Amazon
@Seller_02ctJy1XTqkSM Our deals team has investigated this issue and found that your listings do not meet the requirement for recommendations. The listing in question does not have continuous buyability.
What does this mean? There has been a considerable amount of days that the listings have gone out of stock. In order to increase your changes of becoming eligible, the ASIN needs to have buyable records for more than weeks without any gaps. I understand this is not the response you were looking for, but there are no other actions that our team can take.
Thank you for your understanding,